Troubleshooting

Should you encounter a problem, it may be listed here:

Container not starting

Check your yaml against what is in the example here. It could be as simple as a formatting issue with spaces or tabs. (tabs not allowed in yaml)

Container crashing after start

Check the container logs and see what they say. Ensure that there are no firewalls enabled that are blocking docker bridge networks, or access to Plex, Sonarr, and Radarr.

Not all the expected slides are showing

Check the Refresh Duration and Slide Duration values. Its likely that this is too low if you have a lot playing or a large number of on-demand being selected.

Container started but cannot access the app in a browser

This could be that the default port 3000 is in use already. Try setting it to another port, like 9876.

The poster image doesn't load

Try refreshing your browser. Images are cached locally and dependant on your internet speed, may take a few seconds to initially load.

The poster image looks to be the wrong size

Posters for Now screening and on-demand, come from your plex library. Find the media item in your library and update the poster art.

Missing Sonarr, Radarr, or on-demand slides

It is possible that Plex, Sonarr, or Radarr may have been unavailable for some reason when Posterr tried to poll them for data. Because data loads for on-demand and coming soon are infrequent, the data may be missing. Whilst this will sort itself out within a day, you can go to settings and click 'save' to force a system restart.

No TV theme being played

Provided that you have enabled the TV theme option, then this is normal. Most, but not all, TV shows have themes available.

Not getting music when a movie title is displayed (or music repetative)

Providing you have enabled the Movie themes option, then there are two choices for music to play with movies. (In either case, if you don't have enough themes, then there will be duplication)

• Use the provided royalty-free titles. (Leave out the volume mount for /randomthemes in your YAML)
• Provide your own MP3 files. (Set the randomthemes volume mount and add your own MP3's)

Adding additional MP3 files to your randomthemes folder will decrease potential repitition of music