Support language for VGH-833 #13567
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Support language for VGH-833 #13567
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briancain
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Jan 8, 2025
briancain
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briancain
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kaitlincart
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Jan 9, 2025
| # Contacting Support | ||
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| ~> **Note**: You will need a Hashicorp Zendesk account to submit a support ticket. You may create an account [here](https://hashicorp.zendesk.com/auth/v2/login/registration) | ||
| or when prompted by selecting the `New to Hashicorp? Sign up` link at the bottom of the sign in widget. |
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| or when prompted by selecting the `New to Hashicorp? Sign up` link at the bottom of the sign in widget. | |
| or when prompted by selecting the `New to Hashicorp? Sign up` link just below the sign-in. |
kaitlincart
reviewed
Jan 9, 2025
| or when prompted by selecting the `New to Hashicorp? Sign up` link at the bottom of the sign in widget. | ||
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| To submit a support ticket: | ||
| 1. Go to our [Support Page](https://support.hashicorp.com/hc/en-us). You may find the answers you need by searching our support knowledge base, but if not select `Open a new ticket`. |
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| 1. Go to our [Support Page](https://support.hashicorp.com/hc/en-us). You may find the answers you need by searching our support knowledge base, but if not select `Open a new ticket`. | |
| 1. Navigate to the HashiCorp [Support Page](https://support.hashicorp.com/hc/en-us). You may find the answers you need by searching our support knowledge base, but if not select `Open a new ticket`. |
kaitlincart
reviewed
Jan 9, 2025
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| To submit a support ticket: | ||
| 1. Go to our [Support Page](https://support.hashicorp.com/hc/en-us). You may find the answers you need by searching our support knowledge base, but if not select `Open a new ticket`. | ||
| 2. To submit a new support request select `Other / No Contract` and after reading the SLA disclaimer click `I still want to submit a ticket`. |
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| 2. To submit a new support request select `Other / No Contract` and after reading the SLA disclaimer click `I still want to submit a ticket`. | |
| 2. To submit a new support request select `Other / No Contract`. Read the SLA disclaimer and then click `I still want to submit a ticket`. |
kaitlincart
reviewed
Jan 9, 2025
| To submit a support ticket: | ||
| 1. Go to our [Support Page](https://support.hashicorp.com/hc/en-us). You may find the answers you need by searching our support knowledge base, but if not select `Open a new ticket`. | ||
| 2. To submit a new support request select `Other / No Contract` and after reading the SLA disclaimer click `I still want to submit a ticket`. | ||
| 3. You will then be prompted to log in to a Hashicorp specific zendesk. If you do not have an account you can create one by clicking the `Sign up` link at the bottom of the sign in widget. |
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| 3. You will then be prompted to log in to a Hashicorp specific zendesk. If you do not have an account you can create one by clicking the `Sign up` link at the bottom of the sign in widget. | |
| 3. You will then be prompted to log-in to a HashiCorp specific Zendesk. If you do not have an account you can create one by clicking the `Sign up` link below the sign-in. |
kaitlincart
reviewed
Jan 9, 2025
| @@ -75,14 +75,14 @@ The resource you are trying to access does not exist. This may also be returned | |||
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| ##### **429** Too Many Requests | |||
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| You are currently being rate-limited. Please decrease your frequency of usage, or contact us at [support[email protected]](mailto:support[email protected]) with a description of your use case so that we can consider creating an exception. | |||
| You are currently being rate-limited. Please decrease your frequency of usage, or [contact support](/vagrant/intro/support) with a description of your use case so that we can consider creating an exception. | |||
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Closed in favor of #13570 now that vercel isn't randomly failing to deploy previews |
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Adds a
Supportsection to the top level vagrant intro section of the vagrant docs. Then replaces all references to the support email with a link tocontact supportthat takes users to the blurb on how to file a support ticket.