add detailed support section to intro

website/content/intro/support.mdx

@@ -0,0 +1,45 @@
+---
+layout: vagrant-cloud
+page_title: Vagrant Cloud Support
+description: "Find support for Vagrant Cloud through our email or community channels."
+---
+# Contacting Support
+
+~> **Note**: You will need a Hashicorp Zendesk account to submit a support ticket. You may create an account [here](https://hashicorp.zendesk.com/auth/v2/login/registration)
+or when prompted by selecting the `New to Hashicorp? Sign up` link at the bottom of the sign in widget.
+
+To submit a support ticket:
+1. Go to our [Support Page](https://support.hashicorp.com/hc/en-us). You may find the answers you need by searching our support knowledge base, but if not select `Open a new ticket`.
+2. To submit a new support request select `Other / No Contract` and after reading the SLA disclaimer click `I still want to submit a ticket`.
+3. You will then be prompted to log in to a Hashicorp specific zendesk. If you do not have an account you can create one by clicking the `Sign up` link at the bottom of the sign in widget.
+
+### Free Support
+
+We do not currently publish support SLAs for free accounts, but endeavor to
+respond as quickly as possible. We respond to most requests within less than 24
+hours.
+
+
+## HashiCorp Tools Support
+
+It's often the case that Vagrant Cloud questions or feedback relates to
+the HashiCorp tooling. We encourage all Vagrant Cloud users to search for
+related issues and problems in the open source repositories and mailing lists
+prior to contacting us to help make our support more efficient and to help
+resolve problems faster.
+
+Visit the updating tools section for a list of our tools and their project
+websites.
+
+## Documentation Feedback
+
+Due to the dynamic nature of Vagrant Cloud and the broad set of features
+it provides, there may be information lacking in the documentation.
+
+Vagrant Cloud documentation is open source.
+If you'd like to improve or correct the documentation,
+please submit a pull-request to the
+[Vagrant project on GitHub](https://github.com/hashicorp/vagrant/tree/main/website/content/vagrant-cloud/).
+The Vagrant Cloud documentation can be found in the `/website/pages/vagrant-cloud/` directory.
+
+Otherwise, to make a suggestion or report an error in documentation, please [contact support](/vagrant/intro/support).

website/content/vagrant-cloud/api/v1.mdx

@@ -75,14 +75,14 @@ The resource you are trying to access does not exist. This may also be returned
 
 ##### **429** Too Many Requests
 
-You are currently being rate-limited. Please decrease your frequency of usage, or  [contact support](/vagrant/vagrant-cloud/support) [contact support](/vagrant/vagrant-cloud/support) with a description of your use case so that we can consider creating an exception.
+You are currently being rate-limited. Please decrease your frequency of usage, or [contact support](/vagrant/intro/support) with a description of your use case so that we can consider creating an exception.
 
 #### Server Errors
 
 ##### **500** Internal Server Error
 
 The server failed to respond to the request for an unknown reason.
-Please [contact support](/vagrant/vagrant-cloud/support) with a description of the problem so that we can investigate.
+Please [contact support](/vagrant/intro/support) with a description of the problem so that we can investigate.
 
 ##### **503** Service Unavailable
 

website/content/vagrant-cloud/api/v2.mdx

@@ -75,14 +75,14 @@ The resource you are trying to access does not exist. This may also be returned
 
 ##### **429** Too Many Requests
 
-You are currently being rate-limited. Please decrease your frequency of usage, or [contact support](/vagrant/vagrant-cloud/support) with a description of your use case so that we can consider creating an exception.
+You are currently being rate-limited. Please decrease your frequency of usage, or [contact support](/vagrant/intro/support) with a description of your use case so that we can consider creating an exception.
 
 #### Server Errors
 
 ##### **500** Internal Server Error
 
 The server failed to respond to the request for an unknown reason.
-Please [contact support](/vagrant/vagrant-cloud/support) with a description of the problem so that we can investigate.
+Please [contact support](/vagrant/intro/support) with a description of the problem so that we can investigate.
 
 ##### **503** Service Unavailable
 

website/content/vagrant-cloud/boxes/catalog.mdx

@@ -39,7 +39,7 @@ are some things to note when you're choosing a box:
   are likely vetted more often by other members of the community. HashiCorp
   responds to reports of malicious software distributed via Vagrant Cloud
   by disabling and/or removing boxes. If you find a box which includes
-  malicious software, please [contact support](/vagrant/vagrant-cloud/support) to make a report.
+  malicious software, please [contact support](/vagrant/intro/support) to make a report.
 - **The latest release date**. Boxes which are updated periodically or which
   have recent release dates will generally contain more up-to-date software.
 - **Availability of the box download**. Vagrant Cloud periodically checks if a box

website/content/vagrant-cloud/hcp-vagrant/migration-guide.mdx

@@ -83,4 +83,4 @@ It is important to note that while a migrated organization will no longer be ava
 
 ## Conclusion
 
-If for some reason you are unable to access your new HCP Registry or your migration does not complete successfully, review the [Migration Troubleshooting](/vagrant/vagrant-cloud/hcp-vagrant/troubleshooting) guide or [contact support](/vagrant/vagrant-cloud/support) . Our team will be happy to help you complete your migration or reset your organization state.
+If for some reason you are unable to access your new HCP Registry or your migration does not complete successfully, review the [Migration Troubleshooting](/vagrant/vagrant-cloud/hcp-vagrant/troubleshooting) guide or [contact support](/vagrant/intro/support) . Our team will be happy to help you complete your migration or reset your organization state.

website/content/vagrant-cloud/hcp-vagrant/troubleshooting.mdx

@@ -17,4 +17,4 @@ In the rare case that an inoperable box was successfully uploaded (e.g legacy bo
 ### Retrying Migrations
 
 If a migration fails, a `retry` icon will appear beside the name of that organization on the [migration status](https://app.vagrantup.com/migration/status) page. Failed migrations can be retried once.
-In the event of a second failure, please [contact support](/vagrant/vagrant-cloud/support) with a description of your issue. Our team will be happy to help you complete your migration or reset your organization state.
+In the event of a second failure, please [contact support](/vagrant/intro/support) with a description of your issue. Our team will be happy to help you complete your migration or reset your organization state.

website/content/vagrant-cloud/request-limits.mdx

@@ -27,4 +27,4 @@ If you have received a 429 HTTP status code in the response to your request, you
 - **X-RateLimit-Reset**: The Unix timestamp for when the window resets.
 
 ## My use case requires more requests. What do I do?
-Please [contact support](/vagrant/vagrant-cloud/support) with a description of your use case so that we can consider creating an exception..
+Please [contact support](/vagrant/intro/support) with a description of your use case so that we can consider creating an exception..

website/content/vagrant-cloud/support.mdx

@@ -41,4 +41,4 @@ please submit a pull-request to the
 [Vagrant project on GitHub](https://github.com/hashicorp/vagrant/tree/main/website/content/vagrant-cloud/).
 The Vagrant Cloud documentation can be found in the `/website/pages/vagrant-cloud/` directory.
 
-Otherwise, to make a suggestion or report an error in documentation, please [contact support](/vagrant/vagrant-cloud/support).
+Otherwise, to make a suggestion or report an error in documentation, please [contact support](/vagrant/intro/support).

website/content/vagrant-cloud/users/recovery.mdx

@@ -9,5 +9,5 @@ description: "Reset your Vagrant Cloud password with the reset link in the UI."
 If you have lost access to your Vagrant Cloud account, use the reset
 password form on the login page to send yourself a link to reset your password.
 
-If an email is unknown, [contact support](/vagrant/vagrant-cloud/support)
+If an email is unknown, [contact support](/vagrant/intro/support)
 for further help.

website/data/intro-nav-data.json

@@ -31,5 +31,9 @@
   {
     "title": "Contributing",
     "path": "contributing-guide"
+  },
+  {
+    "title": "Support",
+    "path": "support"
   }
 ]