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[15.0] [FIX] helpdesk_mgmt: company_id should come from team #553

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merged 1 commit into from
Sep 4, 2024
Merged

[15.0] [FIX] helpdesk_mgmt: company_id should come from team #553

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16 changes: 12 additions & 4 deletions helpdesk_mgmt/models/helpdesk_ticket.py
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Original file line number Diff line number Diff line change
Expand Up @@ -31,6 +31,16 @@ def _read_group_stage_ids(self, stages, domain, order):
] + search_domain
return stages.search(search_domain, order=order)

def _default_team_id(self):
team_id = (
self.env["helpdesk.ticket.team"]
.search([("user_ids", "in", self.env.uid)], limit=1)
.id
)
if not team_id:
team_id = self.env["helpdesk.ticket.team"].search([], limit=1).id
return team_id

number = fields.Char(string="Ticket number", default="/", readonly=True)
name = fields.Char(string="Title", required=True)
description = fields.Html(required=True, sanitize_style=True)
Expand Down Expand Up @@ -67,10 +77,7 @@ def _read_group_stage_ids(self, stages, domain, order):
unattended = fields.Boolean(related="stage_id.unattended", store=True)
tag_ids = fields.Many2many(comodel_name="helpdesk.ticket.tag", string="Tags")
company_id = fields.Many2one(
comodel_name="res.company",
string="Company",
required=True,
default=lambda self: self.env.company,
related="team_id.company_id", string="Company", store=True, readonly=True
)
channel_id = fields.Many2one(
comodel_name="helpdesk.ticket.channel",
Expand All @@ -86,6 +93,7 @@ def _read_group_stage_ids(self, stages, domain, order):
comodel_name="helpdesk.ticket.team",
string="Team",
index=True,
default=_default_team_id,
)
priority = fields.Selection(
selection=[
Expand Down
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