Experience/14810-Small-site-content-edits-per-Phase-2-Comms-Plan (#14851

) * Small site content edits per Phase 2 Comms Plan Fixes #14810
CDCgov · Jul 2, 2024 · a9c841f · a9c841f
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diff --git a/frontend-react/public/assets/img/home/how-we-help-1.png b/frontend-react/public/assets/img/home/how-we-help-1.png
diff --git a/...ts/pdf/ReportStream_Onepager_20230621.pdf → ...ts/pdf/ReportStream_Onepager_20240605.pdf b/...ts/pdf/ReportStream_Onepager_20230621.pdf → ...ts/pdf/ReportStream_Onepager_20240605.pdf
diff --git a/frontend-react/src/content/about/index.mdx b/frontend-react/src/content/about/index.mdx
@@ -126,26 +126,26 @@ meta:
         <CardGroup>
             <Card gridLayout={{col: "fill"}}>
                 <CardHeader typeof="div">
-                    ### <A href="/assets/pdf/ReportStream_Onepager_20230621.pdf" target="_blank">ReportStream overview PDF <Icon name='FileDownload'/></A>
+                    ### <A href="/assets/pdf/ReportStream_Onepager_20240605.pdf" target="_blank">ReportStream overview PDF <Icon name='FileDownload'/></A>
                 </CardHeader>
                 <CardBody>
                     Download a quick summary of ReportStream that you can print and share.
                 </CardBody>
             </Card>
             <Card gridLayout={{col: "fill"}}>
                 <CardHeader typeof="div">
-                    ### [ReportStream API](/developer-resources/api)
+                    ### [Product roadmap](/about/release-notes)
                 </CardHeader>
                 <CardBody>
-                    Learn about our API and how to set up a connection for reporting data to public health departments.
+                    Stay up to date with what we have planned and progress toward our goals.
                 </CardBody>
             </Card>
             <Card gridLayout={{col: "fill"}}>
                 <CardHeader typeof="div">
-                    ### [Release notes](/about/release-notes)
+                    ### [ReportStream API](/developer-resources/api)
                 </CardHeader>
                 <CardBody>
-                    Stay up to date with new features, enhancements, and fixes.
+                    Learn about our API and how to set up a connection for reporting data to public health departments.
                 </CardBody>
             </Card>
         </CardGroup>

diff --git a/frontend-react/src/content/about/our-network.mdx b/frontend-react/src/content/about/our-network.mdx
@@ -91,7 +91,7 @@ ReportStream has established connections to report public health data for each o
 
 ## Reporting organizations
 
-Labs, testing facilities, and other health care organizations throughout the country are simplifying their data transfer by using ReportStream.
+Labs, testing facilities, and other healthcare organizations throughout the country are simplifying their data transfer by using ReportStream.
 
 <div className="rs-column-3">
 - Abbott
@@ -134,6 +134,7 @@ Labs, testing facilities, and other health care organizations throughout the cou
 
 Our network expands beyond the organizations directly using ReportStream and includes the testing sites
 and providers using SimpleReport as well. Data reported by using [SimpleReport](https://www.simplereport.gov),
-our sister project from the CDC, is sent to public health agencies through ReportStream.
+another CDC product, is sent to public health agencies through ReportStream.
 
-In addition to the COVID and mpox data, SimpleReport providers also report flu data through ReportStream.
+Learn more about how SimpleReport and ReportStream [work together](/managing-your-connection/refer-healthcare-organizations)
+to provide healthcare organizations with reporting tools that meet their needs. 
diff --git a/frontend-react/src/content/about/security.mdx b/frontend-react/src/content/about/security.mdx
@@ -30,7 +30,7 @@ ReportStream is committed to handling data securely and reliably. From federal r
                 <li>Recommend security systems, software, and similar technology that agencies must implement and approve.</li>
                 <li>Standardize the risk assessment process and set varying standards of information security based on agency risk assessments.</li>
             </ul>
-            <p>As part of the FISMA process, ReportStream has full authority to operate (ATO), granted by CDC's Chief Information Officer/Authorizing Official. The extensive review involved documenting over 500 security controls, reviews by multiple teams, and penetration testing by third parties.</p>
+            <p>As part of the FISMA process, ReportStream has full authorization to operate (ATO), granted by CDC's Chief Information Officer/Authorizing Official. The extensive review involved documenting over 500 security controls, reviews by multiple teams, and penetration testing by third parties.</p>
         </>)
     },
     {
@@ -52,7 +52,7 @@ ReportStream is committed to handling data securely and reliably. From federal r
         headingLevel:"h3",
         title: "Is ReportStream data encrypted?",
         content: (<p>
-            All ReportStream data is encrypted in transit (HTTPS/TLS 1.2 or higher, SFTP/AES) and rest (AES). It is routed through a CDC cloud environment. All data is encrypted when stored using facilities of the secured FedRAMP-accredited environment.
+            All ReportStream data is encrypted in transit (HTTPS/TLS 1.2 or higher, SFTP/AES) and at rest (AES). It is routed through a CDC cloud environment. All data is encrypted when stored using facilities of the secured FedRAMP-accredited environment.
         </p>)
     },
     {
@@ -76,7 +76,7 @@ ReportStream is committed to handling data securely and reliably. From federal r
         headingLevel:"h3",
         title: "How long is data stored?",
         content: (<>
-            <p>ReportStream retains test results and other associated personal identifiable information (PII) and protected health information (PHI) for 60 days.</p>
+            <p>ReportStream retains test results and other associated personal identifiable information (PII) and protected health information (PHI) for a maximum of 60 days.</p>
             <p>Because ReportStream is a data conduit, not a store of record, we only temporarily retain data in ReportStream to ensure reliable delivery.</p>
         </>)
     },
@@ -103,7 +103,7 @@ ReportStream is committed to handling data securely and reliably. From federal r
         headingLevel:"h3",
         title: "How does ReportStream send data?",
         content: (<p>
-            ReportStream transports data through Secure File Transfer Protocol (SFTP) or a REST API. Public health entities can request data be sent in real time or batched according to their needs. They can also request alternative secure transport mechanisms such as VPN, PHINMS, SOAP, etc.
+            ReportStream transports data through Secure File Transfer Protocol (SFTP) or a REST API. Public health entities can request data be sent in real time or batched according to their needs. ReportStream transports data through Secure File Transfer Protocol (SFTP) or a REST API. Public health entities can request data be sent in real time or batched according to their needs. If you are a public health entity interested in another transport method, <A href="https://app.smartsheetgov.com/b/form/48f580abb9b440549b1a9cf996ba6957">contact our team</A> to explore your options. 
         </p>)
     },
     {

diff --git a/frontend-react/src/content/getting-started/receiving-data.mdx b/frontend-react/src/content/getting-started/receiving-data.mdx
@@ -22,11 +22,11 @@ import site from "../../content/site.json";
 
 Through each step of the process, our team will make sure your connection meets your needs and gets you the public health data you require.
 
-Connecting to ReportStream is similar to setting up an Electronic Lab Reporting (ELR) feed with a lab or hospital. Through ReportStream, you can also download data directly instead of using an ELR connection.
+Connecting to ReportStream is similar to setting up an Electronic Lab Reporting (ELR) feed with a lab or hospital. 
 
 <Accordion multiselectable={true} items={[
     {
-        id: "1",
+        id: "onboarding-1",
         headingLevel:"h3",
         title:"1. Gather your team",
         content:(<>
@@ -41,40 +41,45 @@ Connecting to ReportStream is similar to setting up an Electronic Lab Reporting
         </>)
     },
     {
-        id: "2",
+        id: "onboarding-2",
         headingLevel:"h3",
         title: "2. Fill out our onboarding form",
         content: (<p>This form helps us understand more about your specific situation, such as data requirements and preferences or any required documents from your agency. Learn more about <a href="#anchor-what-you-need">what you need</a> to complete the form.</p>),
     },
     {
-        id: "3",
+        id: "onboarding-3",
         headingLevel:"h3",
         title: "3. Attend kickoff call",
         content:(<p>During this call, you’ll discuss how ReportStream works, the technical set up ahead, and your needs for data reporting. As we learn more about your organization, we'll provide an estimated timeline and meeting cadence for your onboarding.</p>)
     },
     {
-        id: "4",
+        id: "onboarding-4",
         headingLevel:"h3",
-        title: "4. Connect and test",
+        title: "4. Facility outreach begins",
+        content:(<p>ReportStream and SimpleReport support onboarding healthcare organizations for the data you need. Learn more about the <A href="/managing-your-connection/refer-healthcare-organizations">facility outreach process</A>.</p>)
+    },
+    {
+        id: "onboarding-5",
+        headingLevel:"h3",
+        title: "5. Connect and test",
         content: (<>
             <p>Through weekly technical syncs, we work through five phases of set up to ensure everything is working correctly.</p>
             <ol>
                 <li>Connecting ReportStream to your system and making sure that a message can be sent</li>
                 <li>Sending test messages to make sure the filters and formats are correct</li>
-                <li>Testing real data from ReportStream production to your validation system</li>
+                <li>(Optional) Testing real data from ReportStream production to your validation system</li>
                 <li>Beginning full production of sending real data into your system</li>
                 <li>Monitoring in close detail for the first few weeks to ensure everything is working correctly</li>
             </ol>
         </>)
     },
     {
-        id: "5",
+        id: "onboarding-6",
         headingLevel:"h3",
         title: "Optional: Create a user account",
         content: (<>
-            <p>For an ELR connection, an optional ReportStream user account provides access to helpful <a href="/managing-your-connection">tools and features</a> like your Data Dashboard.</p>
-            <p>If you are downloading data as your primary way of using ReportStream, then you will need a user account to access that Daily Data table.</p>
-            <p>Submit a <a href={site.forms.contactUs.url}>service request</a> to set up an account.</p>
+            <p>For an ELR connection, an optional ReportStream user account provides access to helpful tools and features like the Daily Data dashboard.</p>
+            <p>If you are working with an onboarding engineer, they can set up your account. You can also submit a <a href={site.forms.contactUs.url}>service request</a>.</p>
         </>)
     }
 ]} />
@@ -88,19 +93,19 @@ Review what you need to gather to start onboarding.
 
 <Accordion multiselectable={true} items={[
     {
-        id: "1",
+        id: "what-you-need-1",
         headingLevel:"h3",
         title:"Primary contact information",
         content:(<p>You need the name, email, and phone number of the main point of contact for your organization. This person is often a program leader or administrator.</p>)
     },
     {
-        id: "2",
+        id: "what-you-need-2",
         headingLevel:"h3",
         title: "ELR contact information",
         content: (<p>You need the name, email, and phone number of the person who helps set up the ELR connection. It is often an IT person or a third party agency.</p>),
     },
     {
-        id: "3",
+        id: "what-you-need-3",
         headingLevel:"h3",
         title: "Data requirements and preferences",
         content: (<>
@@ -120,37 +125,38 @@ Review what you need to gather to start onboarding.
                         <li>Receiving facility OID (MSH-6-2)</li>
                     </ul>
                 </li>
-                <li><b>Date and time:</b> What format and time zone do you require date/time fields to be in?</li>
+                <li><b>Date and time:</b> What format and time zone do you require date/time fields to be in? How should we process missing time zones?</li>
                 <li><b>Test data:</b> Do you need synthetic and/or real patient data before going live?</li>
                 <li><b>Local public health agency reporting:</b> Explain any local public health department reporting requirements that are different from the state.</li>
                 <li><b>Your implementation guide:</b> You can provide a link if your guide is publicly available or upload the document directly through the form.</li>
-                <li><b>Positive and negative results:</b> Do you require both positive and negative test results?</li>
+                <li><b>Positive and negative results:</b> For each condition you will receive from ReportStream, do you require both positive and negative test results?</li>
             </ul>
         </>)
     },
     {
-        id: "4",
+        id: "what-you-need-4",
         headingLevel:"h3",
         title: "Authentication type and details",
         content: (<>
             <ul>
-                <li>Which method of authentication will you use? (Public/private key pair, OAuth 2.0, or username/password)</li>
+                <li>Which method of authentication will you use? (Public/private key pair, OAuth 2.0, username/password, or API key.)</li>
                 <li>How do we get credentials?</li>
                 <li>Do the credentials need to be rotated or do they expire?</li>
             </ul>
         </>)
     },
     {
-        id: "5",
+        id: "what-you-need-5",
         headingLevel:"h3",
         title: "Transport type and details",
         content: (<>
-            <p>We will need to know if you are using SFTP, REST, SOAP, or download, and some additional details depending on your transport type.</p>
+            <p>We will need to know if you are using SFTP, REST, or SOAP, and some additional details depending on your transport type. We will need production and testing environment information for your transport type. If you need a different transport type than listed here, talk with our team about how we can help. </p>
             <ul>
                 <li>For SFTP:
                     <ul>
                         <li>Do you need to whitelist our IP addresses before we connect?</li>
                         <li>What file path do we need to write files to on the SFTP server?</li>
+                        <li>What is your SFTP server?</li>
                     </ul>
                 </li>
                 <li>For REST:
@@ -173,13 +179,13 @@ Review what you need to gather to start onboarding.
         </>)
     },
     {
-        id: "6",
+        id: "what-you-need-6",
         headingLevel:"h3",
         title: "Your system needs",
         content: (<p>You’ll need to let our team know if you use an intermediary or third party system to receive data.</p>)
     },
     {
-        id: "7",
+        id: "what-you-need-7",
         headingLevel:"h3",
         title: "Document uploads",
         content: (<>
@@ -203,7 +209,7 @@ Once you have all the information you need, submit the onboarding form. We'll ge
 <CardGroup>
     <Card gridLayout={{ tablet: { col: 4 } }}>
         <CardHeader>
-            ### <A href="/assets/pdf/ReportStream_Onepager_20230621.pdf" target="_blank">ReportStream overview PDF <Icon name='FileDownload'/></A>
+            ### <A href="/assets/pdf/ReportStream_Onepager_20240605.pdf" target="_blank">ReportStream overview PDF <Icon name='FileDownload'/></A>
         </CardHeader>
         <CardBody>
             Download a quick summary of ReportStream that you can print and share.
@@ -219,10 +225,10 @@ Once you have all the information you need, submit the onboarding form. We'll ge
     </Card>
     <Card gridLayout={{ tablet: { col: 4 } }}>
         <CardHeader>
-            ### [Managing your connection](/managing-your-connection)
+            ### [Refer healthcare organizations](/managing-your-connection/refer-healthcare-organizations)
         </CardHeader>
         <CardBody>
-            Learn about tools and resources to help you monitor your data.
+            Help organizations report through CDC data exchange tools.
         </CardBody>
     </Card>
 </CardGroup>