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bug
bug
An issue with the system.
clarification
clarification
Clarification is needed.
documentation
documentation
Improvements or additions to documentation.
duplicate
duplicate
This issue or pull request already exists
feature
feature
New feature or request
OTRS 4
OTRS 4
OTRS 4 Framework.
OTRS 5
OTRS 5
OTRS 5 Framework.
OTRS 6
OTRS 6
OTRS 6 Framework.
verified
verified
This issue or pull request was verified.
wontfix
wontfix
This will not be worked on