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Translations update from Zammad-Translations #663

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236 changes: 188 additions & 48 deletions locale/cs/LC_MESSAGES/admin-docs.po
Original file line number Diff line number Diff line change
Expand Up @@ -7,7 +7,7 @@ msgid ""
msgstr ""
"Project-Id-Version: Zammad\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2024-09-23 10:25+0200\n"
"POT-Creation-Date: 2024-10-07 18:05+0200\n"
"PO-Revision-Date: 2023-09-23 01:11+0000\n"
"Last-Translator: Tomáš Kovařík <[email protected]>\n"
"Language-Team: Czech <https://translations.zammad.org/projects/"
Expand All @@ -23,7 +23,8 @@ msgstr ""
msgid "Chat"
msgstr "Chat"

#: ../channels/chat.rst:5 ../misc/object-conditions/basics.rst:5
#: ../channels/chat.rst:5 ../channels/facebook.rst:5
#: ../misc/object-conditions/basics.rst:5
#: ../settings/security/ssl-certificates.rst:5
#: ../system/integrations/pgp/index.rst:5 ../system/objects/permissions.rst:5
msgid "Introduction"
Expand Down Expand Up @@ -2258,84 +2259,233 @@ msgstr ""
msgid "Facebook"
msgstr ""

#: ../channels/facebook.rst:6
#: ../channels/facebook.rst:7
msgid ""
"Please note that this part of our documentation currently is outdated. We "
"currently are working on solutions for this topic."
"You can connect your Facebook account to Zammad, allowing you to create "
"tickets from posts and respond as comments."
msgstr ""

#: ../channels/facebook.rst:9
#: ../channels/facebook.rst:10
msgid ""
"You can connect Facebook Accounts with Zammad. You need to connect your "
"Zammad with Facebook first:"
"Please note that you first and foremost should have a look at `Meta's "
"documentation <https://developers.facebook.com/docs/>`_ to get the most "
"recent and substantial information for the steps on their side. Some steps "
"on Meta's side are only mentioned here as prerequisites, as this is outside "
"the scope of this documentation."
msgstr ""

#: ../channels/facebook.rst:12
msgid "For this start at: https://developers.facebook.com/apps/"
#: ../channels/facebook.rst:16
msgid ""
"The setup of the :doc:`WhatsApp channel </channels/whatsapp/index>` has "
"similar prerequisites as the Facebook channel. So, if you managed to set one "
"of them to up, you should have a look at the other one too. It could be a "
"low hanging fruit! 🎉"
msgstr ""

#: ../channels/facebook.rst:22 ../channels/whatsapp/prerequisites.rst:2
#: ../settings/security/ssl-certificates.rst:17
#: ../system/integrations/smime/prerequisites.rst:2
msgid "Prerequisites"
msgstr ""

#: ../channels/facebook.rst:18
msgid "Click on “Create App ID\" and enter app name"
#: ../channels/facebook.rst:24
msgid "`Meta business account <https://business.facebook.com/overview>`_"
msgstr ""

#: ../channels/facebook.rst:25
msgid ""
"`Meta developer account <https://developers.facebook.com/docs/development/"
"register>`_"
msgstr ""

#: ../channels/facebook.rst:26
msgid ""
"Permission to create an app inside your developer account and needed "
"information for the app (see `here <https://developers.facebook.com/docs/"
"development/create-an-app>`_)"
msgstr ""

#: ../channels/facebook.rst:30
msgid "Creating an App"
msgstr ""

#: ../channels/facebook.rst:53
msgid "Create a new app"
msgstr ""

#: ../channels/facebook.rst:33
msgid ""
"Go to Meta's `app dashboard <https://developers.facebook.com/apps>`_ and "
"create a new app."
msgstr ""

#: ../channels/facebook.rst:0
msgid ""
"Screenshot of Meta's app dashboard with highlighted \"Create App\" button"
msgstr ""

#: ../channels/facebook.rst:39
msgid "**Configure Zammad as Facebook app**"
msgid "If you have more than one business portfolio, select the desired one."
msgstr ""

#: ../channels/facebook.rst:41
msgid "Go to “Admin -> Channels -> Facebook”"
msgid "In the \"Use cases\" tab, select \"Other\" and \"Business\" app type."
msgstr ""

#: ../channels/facebook.rst:42
#: ../channels/facebook.rst:0
msgid "Screenshot of app creation with highlighted app type"
msgstr ""

#: ../channels/facebook.rst:49
msgid ""
"Click on “Connect Facebook App” and enter your “App ID”, “App Secret” and "
"verify the “Callback URL”."
"In the next screen, provide a fitting app name, contact email address and "
"select your business portfolio and finally click on \"Create app\"."
msgstr ""

#: ../channels/facebook.rst:45
msgid "Done, your Zammad is configured as Facebook App now."
#: ../channels/facebook.rst:0
msgid "Screenshot of app creation on \"Details\" tab"
msgstr ""

#: ../channels/facebook.rst:48
msgid "**Link your Facebook Page to your Zammad Facebook app**"
#: ../channels/facebook.rst:72 ../channels/whatsapp/preparation.rst:None
msgid "Add a product to your app"
msgstr ""

#: ../channels/facebook.rst:50
#: ../channels/facebook.rst:56
msgid ""
"Now you need to link your Facebook Page from which you want to get posts and "
"send out comments."
"After creating the app, you should see the app overview, where you can add a "
"product to your app."
msgstr ""

#: ../channels/facebook.rst:53
#: ../channels/facebook.rst:59
msgid ""
"Click on “Add Account”, then you will see the authorize app page of "
"Facebook. Click on “authorize app”."
"Scroll down and select \"Facebook Login for Business\" by clicking on the "
"\"Set up\" button."
msgstr ""

#: ../channels/facebook.rst:60
#: ../channels/facebook.rst:0
msgid ""
"You will get redirected back to Zammad. Now you need to configure your "
"search keys, where mentions should get routed."
"Screenshot of product overview with highlighted \"Facebook Login for "
"Business\""
msgstr ""

#: ../channels/facebook.rst:65
msgid ""
"After you are done, you will get an overview of all linked Facebook Accounts."
"In the following screen, go to \"Valid OAuth Redirect URIs\" and provide the "
"URL of your Zammad instance, followed by ``/api/v1/external_credentials/"
"facebook/callback``. You can copy this URL from Zammad if you click on the "
"\"Configure App\" button in Zammad's Facebook channel admin screen."
msgstr ""

#: ../channels/facebook.rst:0
msgid "Screenshot of app settings with highlighted \"OAuth Redirect URIs\""
msgstr ""

#: ../channels/facebook.rst:74
msgid ""
"Continue with the next step on Zammad's side by connecting the Facebook with "
"Zammad."
msgstr ""

#: ../channels/facebook.rst:78
msgid "Connect Facebook App in Zammad"
msgstr ""

#: ../channels/facebook.rst:80
msgid ""
"If not already done, go to the Facebook channel section in the admin "
"interface in Zammad and click on \"Configure App\". This will open a dialog "
"where you have to provide the app ID as well as the app secret."
msgstr ""

#: ../channels/facebook.rst:84
msgid ""
"Head over to the Meta app dashboard and switch to \"App settings\" > "
"\"Basic\". Copy the \"App ID\" and the the \"App secret\" (after clicking on "
"the \"Show\" button) and paste both to Zammad in the corresponding fields."
msgstr ""

#: ../channels/facebook.rst:70
msgid "**Start using your new channel**"
#: ../channels/facebook.rst:None
msgid "Screenshot showing basic settings section of app settings"
msgstr ""

#: ../channels/facebook.rst:72
#: ../channels/facebook.rst:None
msgid "Screenshot showing \"Connect Facebook App\" dialog in Zammad"
msgstr ""

#: ../channels/facebook.rst:96
msgid "Confirm it by clicking on \"Submit\" and continue with the next step."
msgstr ""

#: ../channels/facebook.rst:99
msgid "Add Facebook Account to Zammad"
msgstr ""

#: ../channels/facebook.rst:101
msgid ""
"Start and write a post to your page, short time later you will have a new "
"ticket in Zammad."
"After you successfully connected your app with Zammad, you can now add an "
"account by clicking the \"Add Account\" button in Zammad. This redirects you "
"to Facebook and you will see an account selection dialog. Confirm by "
"clicking on \"Continue as ...\" or log in with another account."
msgstr ""

#: ../channels/facebook.rst:75
#: ../channels/facebook.rst:None
msgid "Screenshot showing Account selection from Meta"
msgstr ""

#: ../channels/facebook.rst:111
msgid ""
"Just click on the reply button (as you do it for emails) to send a comment."
"In the next screen you can choose if you want to receive tickets from all "
"pages or just selected ones. Choose what fits your needs and confirm by "
"clicking \"Continue\"."
msgstr ""

#: ../channels/facebook.rst:None
msgid "Screenshot showing pages selection from Meta"
msgstr ""

#: ../channels/facebook.rst:120
msgid ""
"Finally, you see an overview about the requested permission. Click on "
"\"Save\" and \"Got it\" in the next screen."
msgstr ""

#: ../channels/facebook.rst:None
msgid "Screenshot showing permission overview"
msgstr ""

#: ../channels/facebook.rst:128
msgid ""
"You are now redirected to Zammad where you can see a configuration dialog. "
"Select a group you want to handle the Facebook tickets and click on "
"\"Submit\"."
msgstr ""

#: ../channels/facebook.rst:None
msgid "Screenshot showing group selection dialog in Zammad"
msgstr ""

#: ../channels/facebook.rst:136
msgid ""
"After that, you are technically ready to go. However, you have to do some "
"additional steps, which aren't covered in this documentation:"
msgstr ""

#: ../channels/facebook.rst:139
msgid "Request advanced access for your app (see screenshot below)"
msgstr ""

#: ../channels/facebook.rst:140
msgid "Request a business review if your business is not already reviewed"
msgstr ""

#: ../channels/facebook.rst:141
msgid "Switch your app from development to live mode"
msgstr ""

#: ../channels/facebook.rst:None
msgid ""
"Screenshot showing permission and features screen in the Facebook developer "
"portal"
msgstr ""

#: ../channels/form.rst:2
Expand Down Expand Up @@ -5322,10 +5472,6 @@ msgid ""
"Search for it and click on \"Set up\":"
msgstr ""

#: ../channels/whatsapp/preparation.rst:None
msgid "Add a product to your app"
msgstr ""

#: ../channels/whatsapp/preparation.rst:87
msgid ""
"In the next step, you have to add a \"Meta Business Account\". This guide "
Expand Down Expand Up @@ -5418,12 +5564,6 @@ msgstr ""
msgid "We promise it will become easier! 🤓"
msgstr ""

#: ../channels/whatsapp/prerequisites.rst:2
#: ../settings/security/ssl-certificates.rst:17
#: ../system/integrations/smime/prerequisites.rst:2
msgid "Prerequisites"
msgstr ""

#: ../channels/whatsapp/prerequisites.rst:4
msgid ""
"First, make sure you have followed our :doc:`preparation guide<preparation>`."
Expand Down
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