GitBook: [master] 5 pages and one asset modified

SUMMARY.md

@@ -31,7 +31,7 @@
 ## Operating at TVP <a id="operating-at-tvp-1"></a>
 
 * [Silent Meetings](operating-at-tvp-1/silent-meetings.md)
-* [Equanimous Communication](operating-at-tvp-1/equanimous-communication.md)
+* [Effective Communication](operating-at-tvp-1/equanimous-communication.md)
 * [Work Schedule](operating-at-tvp-1/work-schedule.md)
 * [Getting Paid](operating-at-tvp-1/getting-paid.md)
 * [Tools we use](operating-at-tvp-1/tools-we-use.md)
@@ -54,6 +54,6 @@
 
 ## Leaving TVP <a id="leaving-tvp-1"></a>
 
-* [Civilized Goodbyes](leaving-tvp-1/leaving-tvp.md)
+* [Happy Goodbyes](leaving-tvp-1/leaving-tvp.md)
 * [Changelog](https://github.com/thevantageproject/playbook/releases)
 

leaving-tvp-1/leaving-tvp.md

@@ -2,7 +2,7 @@
 description: '//todo: When a limit is breached, its an immediate bye.'
 ---
 
-# Civilized Goodbyes
+# Happy Goodbyes
 
 ## Leaving TVP
 

operating-at-tvp-1/equanimous-communication.md

@@ -1,47 +1,49 @@
-# Equanimous Communication
+# Effective Communication
 
+![](../.gitbook/assets/image.png)
 
+### How to Ask effectively.
 
-\*\*\*\*
+Make your Ask:
 
+**1. Explicit**  
+Include what it is that you want the other person to do. If they don't know, they can't deliver.
 
+**2. Complete**  
+When you write; before you send it; validate that the receiver will have all the inputs that they need, to deliver the output that you need.
 
-Highly recommended read: [The Pyramid Principle - Lessons from McKinsey](https://medium.com/lessons-from-mckinsey/the-pyramid-principle-f0885dd3c5c7)  
+**3. Cognitively Light**  
+Easiest asks are the ones that can be responded to in Yes and no. Helping them helps you.  
 
 
+### How to respond effectively
 
-
-
+**1. Start with Answer first**  
+This is contrarian to how most of us are taught to think. Spend time unlearning.  
 
+When you speak, you are demanding someone else’s mind space to be at your volition albeit momentarily; be respectful of that leverage, for else it shall wither away very fast in a team of doers.
 
+**2. Focus not on what you want to say, but what you want to communicate**  
+The former is about you, the latter is about them.  
+Focus on what is it that will get them on the same page. This will require mindfulness.
 
-Focus not on what you want to say, but what you want to communicate. 
-
-1. 1. For the former is about you, the latter is about them
-      1. Hence, use words that will help the listener to arrive at what it is that you want for them to hear. 
-         1. Will take practice
-2. Structure your ask to be:
-   1. Complete When you write; before you send it; validate that the receiver will have all the inputs that they need to deliver the output that you need from them.  Does your ask have an explicit ask?
-   2. Concise ![](https://lh5.googleusercontent.com/Kze-R7uZ0PULKHDS2Y89TA4mfLBRvbjoxeZXdqJXeh0LAlz2Bw5sols-pbJQNH6YzgkNlVOA1Wu3hg7ryJOIptkWxR_nn-3B_xiH8g1IjNpMs9X4b1dJEGDUKmpTkgxbVK2MyIjO)   
-   3. Easy to respond: Reduce cognitive overload
-      1. Easiest questions are the ones that can be responded to in Yes and no.
-         1. They are the hardest to frame, usually the highest yield. For you will have to think from the receiver’s perspective. 
+**3. Choose Data over Opinion**  
+Replace adjectives with data:  
+eg. The site performance is now much faster ❌   
+The site loading speed is now under 9 seconds for complete load ✅ 
 
-How to respond to asks:
+Eliminate weasel words and affirmation biases:  
+eg. I see market moving towards staking ❌   
+I see that 30% of the current market would need staking services ✅ 
 
-1. ![](https://lh5.googleusercontent.com/mPkUKCWoGI_Mfr72EaowcoUeDt912XlL9guTHmkPhHy450k_b1TwPtg96zF353LxyD6qe0Vy1u2g0thc7S4q16RWbop1bWAtUR958NPYwWK1_bgqrYvmYRgNd3SUcdjdGovNowrr)
-2. Choose data over opinions  ![](https://lh3.googleusercontent.com/wsPca0PgUqo0bsflR8nBSxo-rLLbVs55CtXMBKkJ4yAC_ELi36Ft7W4Fx2hV_OZsV6tk1ucXbZp9psmrDc5vl3llCHzq3cDNzaQIyeI10IAnJKW0rSs0dlO8Uj2lyzkUvgDkkcvo) ![](https://lh6.googleusercontent.com/8Ff8uolWOp4oyn9J0772BFxXpS45ooTVvkdUCHYI4-14DHLr55Ihl5S8eOodOIlEcku2zfvjqG6JEPiApyxuiDXU7lJBNcwMJMN5c3XK0XF4rY_wTqyKN7-4sIBPkQ5fNm5jeULy)   
-3. Be respectful of their time ![](https://lh3.googleusercontent.com/pC0OCNWPFV1SuKX3YkfoQsbKIwLyYxySCbQWp7MU7KU-eeIWYqw22HibYuxuCOXspo_htzxB4DgnJSNyqOU8n4_z0SsRzD91g_hhuXrDNPhvAynW3bsYlsUHfS3fF3V9GS5xT8jK)   
-4. Check for appropriateness of your response before you send/speak
-   1. Will they now have whatever it is that they were looking for from you?
-      1. Don’t offer what you want without having offered what they want first.
-
-Anecdotes that will help:  
+Source: [How to write like an Amazonian](https://twitter.com/nipunmehra/status/1154590521345490945?lang=en)  
+
+****  
+Recommended read: [The Pyramid Principle - Lessons from McKinsey](https://medium.com/lessons-from-mckinsey/the-pyramid-principle-f0885dd3c5c7)
 
+###  Easy Hacks
 
 1. Think before you speak
-2. Usually text would be more efficient than voice
-   1. Even though it looks more difficult
-3. Lists are easier to read. Prefer them.
-4. ![](https://lh6.googleusercontent.com/PRoFbzdi_AcIPiWvsx7hXm9iNmGSLM5ZcVWqdReIg8e1TJJEfP3hs1EAeK3zy92-wbYA4fmUXcdD4fQDFWiI_AZwPIbjzZT-nwg6a2KHtqCsi5oLCXVFJ4X2RTROwamApe3da8b3)
+2. Prefer writing over speaking
+3. Use lists. They are easier to read.
 

operating-at-tvp-1/getting-paid.md

@@ -2,11 +2,9 @@
 
 **Getting Paid**
 
-All staff payments are made by the 5th of the month. We also follow another payment cycle around the 20th of the month, for vendor payments.
+All staff payments are made by the 5th of the month. 
 
 **Reimbursements**
 
 We follow a no-bureaucracy policy. And instead have focused on fostering meritocracy i.e. correlating higher productivity to a higher payout for you. And hence, everything that increases your productivity funds its self. Buy for yourself, whatever makes you better.
 
-Any non-personal spend can be suggested on the \#office channel on slack.
-

operating-at-tvp-1/silent-meetings.md

@@ -2,6 +2,8 @@
 
 A typical meeting is someone speaking and everyone listening. Silent meetings are their inversion.
 
+>
+
 They are:
 
 1. Asynchronous