tawk.to Live Chat

Free live chat widget for your site

Description

The tawk.to Live Chat app makes it easy to monitor and chat with visitors on your website. Be there when they need you with unlimited messaging, ticketing and your own Knowledge Base — all 100% FREE.

Compatible with all modern browsers, tawk.to was created in response to the growing need for businesses to respond in real time, with real people.

Never lose another lead or sale again — tawk.to offers iOS, Android, Windows and Mac OSX apps to keep you connected wherever you go.

Don’t have a tawk.to account yet? Create one here.

Installation

1. Extract the zip file.
2. Copy the contents of the YOUR_ADMIN_FOLDER to <ZENCART_INSTALLATION>/<YOUR_ADMIN_FOLDER>
3. Copy the contents of the includes/templates/YOUR_TEMPLATE to <ZENCART_INSTALLATION>/includes/templates/<YOUR_CURRENT_TEMPLATE>.
4. Copy the other contents of the includes folder to <ZENCART_INSTALLATION>/includes.

NOTE: If you don't know what the template directory name you are using, then you can find it out by following these steps:

1. Go to Dashboard -> Tools -> Template Selection.
2. From the screen that shows Template Selection, look under the column that is titled Template Directory. You can find the name of your template directory that your Zen Cart site is currently using. That EXACT name is the one that you will use to replace each instance of <YOUR_CURRENT_TEMPLATE>.

Widget Configuration

1. Go to Dashboard -> Tools -> tawk.to widget.
2. Log in to your tawk.to account.
3. Select the property and the widget you want to place on your store and click Use selected widget.
4. The widget will now appear on your store.

How To Remove

Delete all the files included in this module. These are the files with tawk_to in the filename and can be found under these folders:

• includes/extra_datafiles
• includes/templates/YOUR_TEMPLATE/jscript
• YOUR_ADMIN_FOLDER
• YOUR_ADMIN_FOLDER/includes/auto_loaders
• YOUR_ADMIN_FOLDER/includes/extra_datafiles
• YOUR_ADMIN_FOLDER/includes/functions
• YOUR_ADMIN_FOLDER/includes/functions/extra_functions
• YOUR_ADMIN_FOLDER/includes/init_includes
• YOUR_ADMIN_FOLDER/includes/languages/english/extra_definitions

Frequently Asked Questions

Visit our Help Center for answers to FAQs