Skip to content
This repository has been archived by the owner on Jul 2, 2024. It is now read-only.

Updated buyback procedure #8946

Merged
merged 1 commit into from
May 24, 2024
Merged

Updated buyback procedure #8946

Changes from all commits
Commits
Show all changes
1 commit
Select commit
File filter

Filter by extension

Filter by extension
Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
9 changes: 5 additions & 4 deletions content/departments/tech-ops/process/buyback.md
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -6,8 +6,9 @@ Tech Ops will source the fair market value of the device and offer a 50/50 purch

## Steps for processing a purchase:

1. Submit a buyback request form - anywhere in Slack, type **/assist** and press enter, select the Computer Buyback form in the drop down menu
1. Submit a computer buyback request form - [Tech Ops Requests Jira Portal](https://sourcegraph.atlassian.net/servicedesk/customer/portal/11/group/16/create/10119)
2. Tech Ops will respond in ticket, providing you the cost and next steps
3. Submit payment (via check or Paypal)
4. Sign a document accepting ownership of the device ‘as-is’
5. Schedule a time with Tech Ops to perform the device wipe
3. Decide if you would like to proceed with purchase or return the device to Sourcegraph
4. Submit payment (via check or Paypal)
5. Sign a document accepting ownership of the device ‘as-is, provided by the Tech Ops staff during process
6. Tech Ops will schedule time with you on your last working day to reset the device - this step applies to purchasing and returning
Loading