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@anorrish @actions-user
anorrish authored and actions-user committed Apr 5, 2024
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Expand Up @@ -16,14 +16,14 @@ Our PS teams work primarily in support of Strategic customers as they deploy Sou

Certain PS offering applicability is determined by the market segmentation of the customer as seen below.

| | SMB | MM | Enterprise | Strategic |
|-------------------------|-------------------|--------------------|--------------------|--------------------|
| Slack Support | :x: | :white_check_mark: | :white_check_mark: | :white_check_mark: |
| Implementation Services | :x: | :white_check_mark: | :white_check_mark: | :white_check_mark: |
| Managed Services | :x: | :x: | :white_check_mark: | :white_check_mark: |
| Resident Architect | :x: | :x: | :x: | :white_check_mark: |
| 24/7 Support SLAs | :x: | :x: | :x: | :white_check_mark: |
| Dedicated Support | :x: | :x: | :white_check_mark: | :white_check_mark: |
| | SMB | MM | Enterprise | Strategic |
| ----------------------- | --- | ------------------ | ------------------ | ------------------ |
| Slack Support | :x: | :white_check_mark: | :white_check_mark: | :white_check_mark: |
| Implementation Services | :x: | :white_check_mark: | :white_check_mark: | :white_check_mark: |
| Managed Services | :x: | :x: | :white_check_mark: | :white_check_mark: |
| Resident Architect | :x: | :x: | :x: | :white_check_mark: |
| 24/7 Support SLAs | :x: | :x: | :x: | :white_check_mark: |
| Dedicated Support | :x: | :x: | :white_check_mark: | :white_check_mark: |

## Our Team Purpose Statement

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