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Fix relative paths
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davidmedina-contact authored Jan 5, 2024
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#### Account Risk

- [Lighthouse](../team-culture/working-with-customers/#sts=Lighthouse%20Program)
- [Lighthouse](../team-culture/working-with-customers.md#sts=Lighthouse%20Program)

#### Vitally Traits

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- Happen on the second week of every month. 30 minute sessions.
- Attendees: TA, TA Director and TS VP.
- Goal: monthly checkpoint to review the "Top 3" accounts for a TA based on the [Account Success Planning](../team-culture/working-with-customers.md/#success-plans).
- Goal: monthly checkpoint to review the "Top 3" accounts for a TA based on the [Account Success Planning](../team-culture/working-with-customers.md#success-plans).
- "Top 3" account criteria: Top ARR spend, renewing in the CFQ (Current Fiscal Quarter), accounts with expansion opportunities.
- Agenda:
1. (5 mins) [Customer Health Metrics Review](https://sourcegraph.vitally.io/hubs/c6b472f7-01b4-45ce-b95b-749b9a4d1f24/7fa20112-4023-47a2-8a44-50d1179b0d03)
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### External

- [CBRs (Customer Buisness Reviews)](../team-culture/working-with-customers/#cbrs)
- [CBRs (Customer Buisness Reviews)](../team-culture/working-with-customers.md#cbrs)

## As Needed, Ad-Hoc

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