update verification docs

book/hosted/verification.html

@@ -172,15 +172,30 @@ <h1 class="menu-title">Hush Line Field Manual</h1>
                 <div id="content" class="content">
                     <main>
                         <h1 id="verified-accounts"><a class="header" href="#verified-accounts">Verified Accounts</a></h1>
-<p>We're proud to offer verified accounts to help fortify trust in the community that messages are going to the person or organization they intend. Verified accounts are available for users including:</p>
+<p>At Hush Line, we're committed to building a trusted community where communication is secure and identities are verified. Our verified accounts feature is designed to ensure that messages reach their intended recipients, fostering a reliable environment for all users. Verified accounts are specially available for:</p>
 <ul>
-<li>🕵️ Journalists</li>
-<li>📰 Newsrooms</li>
-<li>✊ Activists</li>
-<li>📸 Public Figures</li>
-<li>📊 Businesses </li>
+<li>🕵️ <em>Journalists</em> - Reporters, correspondents, and investigative journalists.</li>
+<li>📰 <em>Newsrooms</em> - Official accounts for newspapers, TV stations, or online news portals.</li>
+<li>✊ <em>Activists</em> - Individuals or groups advocating for social, environmental, or political causes.</li>
+<li>📸 <em>Public Figures</em> - Politicians or other noteworthy public individuals.</li>
+<li>📊 <em>Businesses</em> - Companies, small businesses, or startups aiming to communicate with their audience.</li>
 </ul>
 <img src="../img/verified-account.png">
+<h2 id="requesting-verification"><a class="header" href="#requesting-verification">Requesting Verification</a></h2>
+<p>To ensure your account is recognized as authentic, users belonging to the categories listed above can apply for verification. Follow these steps to initiate the verification process:</p>
+<ol>
+<li>Send a Message: Use the contact form in the app to reach out to us. Include your name or organization's name and a preferred method of contact (email or phone number). We'll get back to you to schedule a verification meeting.</li>
+<li>Prepare Your Documents: To verify your identity or your authority to represent an organization, please include the relevant documents for your role:
+<ul>
+<li><em>A Valid ID:</em> Government-issued identification that shows your full name and photo.</li>
+<li><em>Proof of Employment or Association:</em> A letter from your employer or organization confirming your role or a recent pay stub.</li>
+<li><em>An Active Profile:</em> A link to your profile on your employer's or organization's official website, verifying your position or role.</li>
+<li><em>Published Articles:</em> For journalists, links to your articles published on recognized news websites.</li>
+<li><em>Proof of Authority:</em> For those representing organizations, a document proving your authority to represent the organization, such as a power of attorney or a board resolution.</li>
+</ul>
+</li>
+</ol>
+<p>These documents help us ensure that verified accounts are granted to the rightful individuals or representatives of organizations.</p>
 <h2 id="safeguards"><a class="header" href="#safeguards">Safeguards</a></h2>
 <p>To help guard against abuse, our verification system is built so that if a verified user changes their username or display name, they'll lose their verified status and need to initiate the process again. This feature is intended to eliminate the risk of a user with a verified account changing their information to impersonate another person or organization.</p>
 <img src="../img/settings.verified.png">

book/print.html

@@ -336,15 +336,30 @@ <h2 id="log-in-1"><a class="header" href="#log-in-1">Log In</a></h2>
 <p>After creating your account, you'll be redirected to the login page. Enter the username and password you just created.</p>
 <p>Note: To protect your privacy, we don't require any PII, including your email address or phone number.</p>
 <img src="hosted/../img/auth.login.png"><div style="break-before: page; page-break-before: always;"></div><h1 id="verified-accounts"><a class="header" href="#verified-accounts">Verified Accounts</a></h1>
-<p>We're proud to offer verified accounts to help fortify trust in the community that messages are going to the person or organization they intend. Verified accounts are available for users including:</p>
+<p>At Hush Line, we're committed to building a trusted community where communication is secure and identities are verified. Our verified accounts feature is designed to ensure that messages reach their intended recipients, fostering a reliable environment for all users. Verified accounts are specially available for:</p>
 <ul>
-<li>🕵️ Journalists</li>
-<li>📰 Newsrooms</li>
-<li>✊ Activists</li>
-<li>📸 Public Figures</li>
-<li>📊 Businesses </li>
+<li>🕵️ <em>Journalists</em> - Reporters, correspondents, and investigative journalists.</li>
+<li>📰 <em>Newsrooms</em> - Official accounts for newspapers, TV stations, or online news portals.</li>
+<li>✊ <em>Activists</em> - Individuals or groups advocating for social, environmental, or political causes.</li>
+<li>📸 <em>Public Figures</em> - Politicians or other noteworthy public individuals.</li>
+<li>📊 <em>Businesses</em> - Companies, small businesses, or startups aiming to communicate with their audience.</li>
 </ul>
 <img src="hosted/../img/verified-account.png">
+<h2 id="requesting-verification"><a class="header" href="#requesting-verification">Requesting Verification</a></h2>
+<p>To ensure your account is recognized as authentic, users belonging to the categories listed above can apply for verification. Follow these steps to initiate the verification process:</p>
+<ol>
+<li>Send a Message: Use the contact form in the app to reach out to us. Include your name or organization's name and a preferred method of contact (email or phone number). We'll get back to you to schedule a verification meeting.</li>
+<li>Prepare Your Documents: To verify your identity or your authority to represent an organization, please include the relevant documents for your role:
+<ul>
+<li><em>A Valid ID:</em> Government-issued identification that shows your full name and photo.</li>
+<li><em>Proof of Employment or Association:</em> A letter from your employer or organization confirming your role or a recent pay stub.</li>
+<li><em>An Active Profile:</em> A link to your profile on your employer's or organization's official website, verifying your position or role.</li>
+<li><em>Published Articles:</em> For journalists, links to your articles published on recognized news websites.</li>
+<li><em>Proof of Authority:</em> For those representing organizations, a document proving your authority to represent the organization, such as a power of attorney or a board resolution.</li>
+</ul>
+</li>
+</ol>
+<p>These documents help us ensure that verified accounts are granted to the rightful individuals or representatives of organizations.</p>
 <h2 id="safeguards"><a class="header" href="#safeguards">Safeguards</a></h2>
 <p>To help guard against abuse, our verification system is built so that if a verified user changes their username or display name, they'll lose their verified status and need to initiate the process again. This feature is intended to eliminate the risk of a user with a verified account changing their information to impersonate another person or organization.</p>
 <img src="hosted/../img/settings.verified.png"><div style="break-before: page; page-break-before: always;"></div><h1 id="sending-messages"><a class="header" href="#sending-messages">Sending Messages</a></h1>

src/hosted/verification.md

@@ -1,15 +1,29 @@
 # Verified Accounts
 
-We're proud to offer verified accounts to help fortify trust in the community that messages are going to the person or organization they intend. Verified accounts are available for users including:
+At Hush Line, we're committed to building a trusted community where communication is secure and identities are verified. Our verified accounts feature is designed to ensure that messages reach their intended recipients, fostering a reliable environment for all users. Verified accounts are specially available for:
 
-- 🕵️ Journalists
-- 📰 Newsrooms
-- ✊ Activists
-- 📸 Public Figures
-- 📊 Businesses 
+- 🕵️ *Journalists* - Reporters, correspondents, and investigative journalists.
+- 📰 *Newsrooms* - Official accounts for newspapers, TV stations, or online news portals.
+- ✊ *Activists* - Individuals or groups advocating for social, environmental, or political causes.
+- 📸 *Public Figures* - Politicians or other noteworthy public individuals.
+- 📊 *Businesses* - Companies, small businesses, or startups aiming to communicate with their audience.
 
 <img src="../img/verified-account.png">
 
+## Requesting Verification
+
+To ensure your account is recognized as authentic, users belonging to the categories listed above can apply for verification. Follow these steps to initiate the verification process:
+
+1. Send a Message: Use the contact form in the app to reach out to us. Include your name or organization's name and a preferred method of contact (email or phone number). We'll get back to you to schedule a verification meeting.
+2. Prepare Your Documents: To verify your identity or your authority to represent an organization, please include the relevant documents for your role:
+   - *A Valid ID:* Government-issued identification that shows your full name and photo.
+   - *Proof of Employment or Association:* A letter from your employer or organization confirming your role or a recent pay stub.
+   - *An Active Profile:* A link to your profile on your employer's or organization's official website, verifying your position or role.
+   - *Published Articles:* For journalists, links to your articles published on recognized news websites.
+   - *Proof of Authority:* For those representing organizations, a document proving your authority to represent the organization, such as a power of attorney or a board resolution.
+
+These documents help us ensure that verified accounts are granted to the rightful individuals or representatives of organizations.
+
 ## Safeguards
 
 To help guard against abuse, our verification system is built so that if a verified user changes their username or display name, they'll lose their verified status and need to initiate the process again. This feature is intended to eliminate the risk of a user with a verified account changing their information to impersonate another person or organization.