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Adding new components:

• Sign into the admin console
• Hit 'Add' next to the item you need to add
• Definitions:
  • Tasks - generic task items, not assigned to anyone
    • Title - the task name that will show on the tracker website. Capitalize only first letter and abbreviations (i.e. CSC VPN client request, not CSC vpn Client Request)
    • Description - long text description of the item
    • Stage - see tracker website for legend description
    • Predecessor - make sure to mark predecessors to know what needs to be completed before the new item
    • Capability - the capability chosen here will be used to automatically assign the task to new people given that capability
    • Division - optional - use this is the task is related to a certain Business Unit
    • Task type - item should be either related to software or access permissions
  • People - a new staff member
  • Assignments - an item made up of a Person, assigned to a Task