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# Frequently Asked Questions | ||
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No questions yet! | ||
**Why can't I see the software and projects I contributed to when I'm logged in?**<br> | ||
Your account is for administration purposes only, i.e., your account is for editing software, project and organisation pages to which someone gave you the rights to edit them. We are working on creating 'profile' pages where you can see all contributions made by one person, aggregated on ORCID, so make sure to add your ORCID on all your contributions. | ||
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**Can I add a profile picture to my account?**<br> | ||
Currently not, as accounts are for administrative purposes only (see also the question above). We are considering to add this in the future. | ||
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**Why is there no citation block on my software page?**<br> | ||
We can harvest the citation information of all releases based on the [Zenodo concept DOI](https://help.zenodo.org/faq/#versioning) you provide to us. You can enter the concept DOI on the *Information* tab of the edit page. There is a button below the field that will check for you if the DOI you entered is a valid concept DOI, and it will propose to update your DOI if it can detect the corresponding concept DOI for the DOI you provided. | ||
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**The citation block / Git activity graph / programming languages are still not visible**<br> | ||
These are harvested in the background. The various harvesters run every few minutes, harvesting a small part of the RSD. When you change the corresponding fields, you are usually first in line to be harvested, so check again in a few minutes. | ||
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**Why can't I delete my software/project page?**<br> | ||
Deleting pages might have unwanted side effects, please contact us if you accidentally created a page. You can use [our development site](https://research-software.dev/), which we regularly clear, to try out all the features. | ||
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**Do you have a public forum for discussions and questions?**<br> | ||
You can use the [GitHub discussions page](https://github.com/research-software-directory/RSD-as-a-service/discussions) for this. | ||
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**Where can I request a new feature or report a bug?**<br> | ||
You can use the [GitHub issues page](https://github.com/research-software-directory/RSD-as-a-service/issues) for this. |
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Currently, there are two ways to get access: | ||
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* You have an [ORCID](https://orcid.org/), and send us a request for access, or | ||
* Your organisation participates in [SurfConext](https://www.surf.nl/en/surfconext-global-access-with-1-set-of-credentials) and has enabled access to the RSD. | ||
* Your organisation participates in [SURFconext](https://www.surf.nl/en/surfconext-global-access-with-1-set-of-credentials) and has enabled access to the RSD. | ||
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If you wish to add your organisation to the RSD or claim an organisation which is already listed, please have a look at how to [Register an organisation](register-organisation.md). | ||
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* Your name. | ||
* Your affiliation(s). | ||
* Your ORCID. | ||
* Example links illustrating the the content you wish to add. | ||
* Example links illustrating the content you wish to add. | ||
::: | ||
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We will then contact you to arrange access. Once your ORCID sign in is enabled, an RSD account is created automatically the first time you [sign in](getting-access.md#how-to-sign-in). | ||
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## Getting access via SURFConext | ||
## Getting access via SURFconext | ||
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[SurfConext](https://www.surf.nl/en/surfconext-global-access-with-1-set-of-credentials) is an identity provider for Dutch research and education institutions. It can be used by | ||
employees of member organisations to sign in to the RSD using their institute credentials. You can check if your organisation in on the list of [SURFConext | ||
members](https://support.surfconext.nl/stats/idplist.html). Before you can use SURFConext to sign in, your organisation __must enable the RSD service__ in their SURFconext | ||
[SURFconext](https://www.surf.nl/en/surfconext-global-access-with-1-set-of-credentials) is an identity provider for Dutch research and education institutions. It can be used by | ||
employees of member organisations to sign in to the RSD using their institute credentials. You can check if your organisation in on the list of [SURFconext | ||
members](https://support.surfconext.nl/stats/idplist.html). Before you can use SURFconext to sign in, your organisation __must enable the RSD service__ in their SURFconext | ||
dashboard. | ||
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::: tip | ||
You can check [here](https://dashboard.surfconext.nl/apps/9514/oidc10_rp/about) if your organisation has enabled the RSD service in SURFConext. | ||
You can check [here](https://dashboard.surfconext.nl/apps/9514/oidc10_rp/about) if your organisation has enabled the RSD service in SURFconext. | ||
::: | ||
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If your organisation is has not enabled the RSD service yet, please contact your local SURFConext representative, and ask them to contact us via the | ||
[RSD administrators](mailto:[email protected]) email. In the mean time you may use the ORCID sign in described above as an alternative. | ||
If your organisation has not enabled the RSD service yet, please contact your local SURFconext representative, and ask them to contact us via the | ||
[RSD administrators](mailto:[email protected]) email. In the meantime you may use the ORCID sign in described above as an alternative. | ||
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Once your organisation has enabled the RSD service in SURFConext, you should be able to sign in to the RSD using your institute credentials. An RSD account is created automatically | ||
the first time you [sign in](getting-access.md#how-to-sign-in). | ||
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