Update issue, pr templates

.github/ISSUE_TEMPLATE/bug_report.yml

@@ -1,14 +1,14 @@
 name: Bug Report
 description: File a bug report
-title: "[BUG]: your bug report title"
-labels: "maybe: bug"
+title: "[BUG]: "
+labels: "bug"
 body:
   - type: input
     id: bot-info-version
     attributes:
       label: Bot Version
       description: Check it with `@modmail about`
-      placeholder: eg. v3.9.4
+      placeholder: eg. v4.2.0
     validations:
       required: true
   - type: dropdown
@@ -17,39 +17,31 @@ body:
       label: How are you hosting Modmail?
       description: You can check it with `@modmail about` if you are unsure
       options:
-        - Heroku
-        - Systemd
-        - PM2
-        - Patreon
+        - Local-hosting
+        - Docker
         - Other
     validations:
       required: true
   - type: input
     id: logs
     attributes:
-      label: Error Logs
-      placeholder: https://hastebin.cc/placeholder
+      label: Error Logs / Screenshot
+      placeholder: https://hastebin.cc/paste-id
       description:
         "If your Modmail bot is online, type `@modmail debug hastebin` and include the link here.
         
-        If your Modmail bot is not online or the previous command did not generate a link, do the following:
-
-        1. Select your *bot* application at https://dashboard.heroku.com
-        
-        2. [Restart your bot](https://i.imgur.com/3FcrlKz.png)
-        
-        3. Reproduce the error to populate the error logs
-        
-        4. [Copy and paste the logs](https://i.imgur.com/TTrhitm.png)"
-    validations:
-      required: true
+        If your Modmail bot is not online or the previous command did not generate a link, restart your bot and verify the issue is reproducible.
+        After that, upload a screenshot of the **full** error into [postimages](https://postimages.org/) or any equivalent website, or
+        copy and paste **entire** error stack trace into the additional field below."
   - type: textarea
     id: screenshots
     attributes:
-      label: Screenshots
-      description: "[optional] You may add screenshots to further explain your problem."
+      label: Brief Description
+      description: "Provide a short description of the issue you're facing."
+      validations:
+        required: true
   - type: textarea
     id: additional-info
     attributes:
       label: Additional Information
-      description: "[optional] You may provide additional context for us to better understand how this issue occured."
+      description: "You may provide additional context or stack trace for us to better understand how this issue occured."

.github/ISSUE_TEMPLATE/config.yml

@@ -1,5 +1,5 @@
 blank_issues_enabled: false
 contact_links:
   - name: Discord Server
-    url: https://discord.gg/etJNHCQ
+    url: https://dsc.gg/transience
     about: Please ask hosting-related questions here before creating an issue.

.github/ISSUE_TEMPLATE/feature_request.yml

@@ -1,46 +1,27 @@
 name: Feature Request
 description: Suggest an idea for this project
-title: "your feature request title"
-labels: "feature request"
+title: "[FR]: "
+labels: "enhancement"
 body:
   - type: textarea
     id: problem-relation
     attributes:
-      label: Is your feature request related to a problem? Please elaborate.
-      description: A clear and concise description of what the problem is.
-      placeholder: eg. I'm always frustrated when...
+      label: Feature Request.
+      description: A short, clear and concise description of what the suggestion is.
+      placeholder: eg. I would like Modmail to have...
     validations:
       required: true
   - type: textarea
     id: solution
     attributes:
-      label: Describe the solution you'd like
-      description: A clear and concise description of what you want to happen.
+      label: Feature Description.
+      description: A detailed, clear and concise description of how the suggested feature would improve Modmail or solve problems the users are facing.
     validations:
       required: true
   - type: checkboxes
     id: complications
     attributes:
-      label: Does your solution involve any of the following?
+      label: Which application is the feature intended for?
       options:
+        - label: Modmail
         - label: Logviewer
-        - label: New config option
-  - type: textarea
-    id: alternatives
-    attributes:
-      label: Describe alternatives you've considered
-      description: A clear and concise description of any alternative solutions or features you've considered.
-    validations:
-      required: true
-  - type: textarea
-    id: benefit
-    attributes:
-      label: Who will this benefit?
-      description: Does this feature apply to a great portion of users?
-    validations:
-      required: true
-  - type: textarea
-    id: additional-info
-    attributes:
-      label: Additional Information
-      description: "[optional] You may provide additional context or screenshots for us to better understand the need of the feature."