🎫 Simple Ticket Management System - Backend

🚀 Project Overview

Django-powered backend for ticket management system.

💻 Tech Stack

Core Frameworks

• Django 5.1.7
• Django REST Framework 3.15.2
• Simple JWT 5.5.0

Database

• PostgreSQL (psycopg 3.2.6)
• dj-database-url 2.3.0

Authentication

• JWT Authentication
• djangorestframework_simplejwt 5.5.0

Additional Libraries

• django-cors-headers 4.7.0
• django-filter 25.1
• environs 14.1.1 (Environment management)
• python-dotenv 1.0.1

Deployment

• Gunicorn 23.0.0

🛠️ Prerequisites

• Python 3.11+
• pip
• Virtual Environment

🚀 Setup

Virtual Environment

# Create virtual environment
python -m venv venv

# Activate
# Windows
venv\Scripts\activate
# macOS/Linux
source venv/bin/activate

Dependencies

# Install dependencies
pip install -r requirements.txt

Environment Configuration

1. Create .env file
2. Add configuration:

SECRET_KEY=your-secret-key
DEBUG=True
DATABASE_URL=postgresql://username:password@host:port/database
ALLOWED_HOSTS=localhost,127.0.0.1

Database Setup

# Create migrations
python manage.py makemigrations

# Apply migrations
python manage.py migrate

# Create superuser
python manage.py createsuperuser

Running the Server

# Development
python manage.py runserver

# Production
gunicorn ticsol.wsgi:application

📂 Project Structure

Server/
├── accounts/
├── tickets/
├── ticsol/
│   ├── settings.py
│   ├── urls.py
│   └── wsgi.py
└── manage.py

🌐 API Endpoints

• /admin/: Django Admin
• /api/auth/: User endpoints
• /api/tickets/: Ticket endpoints

🚢 Deployment Considerations

• Use PostgreSQL in production
• Set DEBUG=False
• Configure ALLOWED_HOSTS
• Use strong SECRET_KEY

🤝 Contributing

1. Fork repository
2. Create feature branch
3. Commit changes
4. Push to branch
5. Open Pull Request

📧 Contact

Aswin Das P V
Email: [email protected]
LinkedIn: pvaswindas