Skip to content

plainblack/helpdesk

Folders and files

NameName
Last commit message
Last commit date
Jul 18, 2011
Mar 12, 2012
Jul 18, 2011
Nov 19, 2009
Jun 4, 2010
Oct 15, 2009
Jul 18, 2011
Sep 12, 2009

Repository files navigation

This is a bug tracking and user feedback Asset called the Helpdesk; a plugin for
the WebGUI content management system.  It's currently in a late beta stage of
development.

 -------------------------------------------------------------------
  WebGUI and the Helpdesk are Copyright 2001-2010 Plain Black Corporation.
 -------------------------------------------------------------------
  Please read the legal notices (docs/legal.txt) and the license
  (docs/license.txt) that came with this distribution before using
  this software.
 -------------------------------------------------------------------
  http://www.plainblack.com                     [email protected]
 -------------------------------------------------------------------

To install this Asset in a WebGUI site:

1) Download the helpdesk project and put it in /data/helpdesk
2) echo /data/helpdesk/lib >> /data/WebGUI/sbin/preload.custom
3) mysql -u dbUser -p dbPassword < docs/helpdesk.sql
3) cd /data/helpdesk/sbin; perl installHelpdesk.pl --configFile=<your config file name>
4) cp -R /data/helpdesk/www/extras /data/WebGUI/www
5) Restart Apache and Spectre.  If you use the WRE, wreservice.pl --restart modperl spectre
6) Install the HelpDesk package, with templates and styles, from docs/help_desk.wgpkg