Update managed-service-provider.md (#16184)

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* Update managed-service-provider-customer.md

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Co-authored-by: Ran <[email protected]>

tidb-cloud/managed-service-provider-customer.md

@@ -5,9 +5,16 @@ summary: Learn how to become a Managed Service Provider (MSP) customer.
 
 # Managed Service Provider Customer
 
-A Managed Service Provider (MSP) customer is a customer who uses the TiDB Cloud Services provided by the Managed Service Provider. The MSP customer need to purchase TiDB Cloud and pay invoices through the MSP channel.
+A Managed Service Provider (MSP) customer is a customer who uses the TiDB Cloud Services provided by the Managed Service Provider. 
 
-This document describes how to become an MSP customer and some common operations for MSP customers.
+Compared to the direct TiDB Cloud customer, there are several differences for sign-up and invoice payment:
+
+- The MSP customer needs to sign up for a TiDB Cloud account from the dedicated sign-up page provided by the MSP.
+- The MSP customer pays invoices through the MSP channel, instead of paying directly to PingCAP.
+
+Other daily operations on the TiDB Cloud console are the same for both direct TiDB Cloud customers and MSP customers.
+
+This document describes how to become an MSP customer and how to check history and future bills for MSP customers.
 
 ## Create a new MSP customer account
 

tidb-cloud/managed-service-provider.md

@@ -5,12 +5,38 @@ summary: Learn how to become a Managed Service Provider (MSP).
 
 # Managed Service Provider
 
+The Managed Service Partner Program aims to establish and foster a strong partnership between PingCAP and our partners to benefit our customers. 
+
 A managed service provider (MSP) is a partner who resells TiDB Cloud and provides value-added services, including but not limited to TiDB Cloud organization management, billing services, and technical support.
 
+Benefits of becoming a managed service provider include:
+
+- Discounts and incentive programs
+- Enablement training
+- Increased visibility through certification
+- Joint marketing opportunities
+
 ## Become an MSP of PingCAP
 
-If you are interested in the MSP program and would like to join as a partner, [contact sales](https://www.pingcap.com/partners/become-a-partner/) to enroll. We will carefully evaluate your request and get back to you soon.
+If you are interested in the MSP program and would like to join as a partner, [contact sales](https://www.pingcap.com/partners/become-a-partner/) to enroll. Please provide the following information:
+
+- Company name
+- Company contact email
+- Company official website URL
+- Company logo (One SVG file for light mode and one SVG file for dark mode. A horizontal logo with 256 x 48 pixels is preferred)
+
+We will carefully evaluate your request and get back to you soon.
 
 ## Manage daily tasks for MSP customers
 
-Once you are approved as a PingCAP MSP, you will receive an API key for the [MSP Management API](https://docs.pingcap.com/tidbcloud/api/msp/v1beta1). You can manage your MSP customers' daily tasks via OpenAPI.
+Once you are approved as a PingCAP MSP, you will receive an API key for the [MSP Management API](https://docs.pingcap.com/tidbcloud/api/msp/v1beta1). 
+
+You can use the MSP management API to manage daily tasks:
+
+- Query the MSP monthly bill for a specific month
+- Query credits applied to an MSP 
+- Query discounts applied to an MSP 
+- Query the monthly bill for a specific MSP customer
+- Create a new signup URL for an MSP customer
+- List all MSP customers 
+- Retrieve MSP customer information by the customer organization ID