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Zendesk app to lookup Orpheus and populate relevant ticket fields

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Orpheus lookup

This application interacts with Orpheus API to populate manuscript submission ticket fields with relevant information from publisher policies.

The following information is displayed:

  • Journal's Article Processing Charges (APC) range
  • Embargo duration
  • Self-archiving allowed versions
  • Green licence
  • Gold OA options

Please submit bug reports to info(at)openaccess.cam.ac.uk.

Screenshot(s):

Orpheus lookup in Ticket view

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Zendesk app to lookup Orpheus and populate relevant ticket fields

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