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This chrome extension turns phone numbers into hyperlinks and integrates with Highrise CRM and Zendesk

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onsip/onsip_call_assistant_chrome

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Copyright (c) 2013 Junction Networks, Inc.

Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

OnSIP Call Assistant

Built on Chrome's extension API. Leverages OnSIP's XMPP API for call control in conjunction with third party intergration apps - Highrise and Zendesk.

Author


Oren Forer [email protected]

OnSIP Features

Displays notifications for incoming & outgoing phone calls. Will rewrite phone numbers on a web page as clickable hyperlinks to do call setup.

Highrise Support

Will attempt to map a phone number to a Highrise contact and display the name of the contact in notification. Will log calls in Highrise.

Zendesk Support

Will attempt to map a phone number to a Zendesk user. Will automatically create and display tickets when incoming calls are answered. Tickets are pre-filled with basic details about the call.

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This chrome extension turns phone numbers into hyperlinks and integrates with Highrise CRM and Zendesk

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