[code-infra] auto-message on closed issues (mui#11805)

Signed-off-by: Michel Engelen <[email protected]>
Co-authored-by: Lukas <[email protected]>

.github/workflows/closed-issue-message.yaml

@@ -0,0 +1,31 @@
+name: Add comment
+on:
+  issues:
+    types:
+      - closed
+env:
+  GH_TOKEN: ${{ secrets.GITHUB_TOKEN }}
+  GH_REPO: ${{ github.repository }}
+  NUMBER: ${{ github.event.issue.number }}
+  BODY: |
+    :warning: **This issue has been closed.**
+    If you have a similar problem, please open a [new issue](https://github.com/mui/mui-x/issues/new/choose) and provide details about your specific problem.
+    If you can provide additional information related to this topic that could help future readers, please feel free to leave a comment.
+  APPENDIX: |
+
+    **How did we do @${{ github.event.issue.user.login }}?**
+    Your experience with our support team matters to us. If you have a moment, please share your thoughts through our [brief survey](https://tally.so/r/w4r5Mk?issue=${{ github.event.issue.number }}).
+
+jobs:
+  add-comment:
+    if: github.event.issue.state_reason != 'inactivity'
+    runs-on: ubuntu-latest
+    permissions:
+      issues: write
+    steps:
+      - name: Add comment for outside contributors
+        if: github.event.issue.author_association != 'MEMBER' && github.event.issue.author_association != 'OWNER'
+        run: gh issue comment "$NUMBER" --body "$BODY $APPENDIX"
+      - name: Add comment for maintainers
+        if: github.event.issue.author_association == 'MEMBER' || github.event.issue.author_association == 'OWNER'
+        run: gh issue comment "$NUMBER" --body "$BODY"

.github/workflows/no-response.yml

@@ -30,4 +30,3 @@ jobs:
           # Comment to post when closing an Issue for lack of response. Set to `false` to disable
           closeComment: >
             The issue has been inactive for 7 days and has been automatically closed.
-            If you think that it has been incorrectly closed, please reopen it and provide missing information (if any) or continue the last discussion.