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Clarified what user data remains on logout #6572

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9da8780
Update conf.py
amyblais Jul 14, 2023
6268253
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amyblais Jul 14, 2023
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amyblais Jul 17, 2023
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amyblais Jul 20, 2023
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amyblais Jul 21, 2023
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amyblais Jul 25, 2023
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amyblais Jul 27, 2023
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amyblais Jul 31, 2023
37f1868
Added support for hiding guest badges (#6556)
cwarnermm Jul 31, 2023
260e465
Merge branch 'master' into v8.1-documentation
amyblais Aug 1, 2023
2973204
Clarified guest & system admin access (#6558)
cwarnermm Aug 1, 2023
44c7d1c
Removing a server not obvious on mobile (#6562)
cwarnermm Aug 1, 2023
da176d3
Added support for custom forgot password flow/URL (#6557)
cwarnermm Aug 2, 2023
ea063ba
Clarified what user data remains on logout
cwarnermm Aug 2, 2023
9b2f7bd
Update source/welcome/log-out.rst
cwarnermm Aug 11, 2023
243a52d
Merge branch 'master' into logout-clarifications
cwarnermm Aug 15, 2023
d4d3800
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cwarnermm Aug 15, 2023
ffe06c5
Merge branch 'master' into logout-clarifications
cwarnermm Aug 28, 2023
abe3026
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cwarnermm Aug 28, 2023
02412f4
Incorporated reviewer feedback
cwarnermm Aug 28, 2023
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19 changes: 18 additions & 1 deletion source/welcome/log-out.rst
Original file line number Diff line number Diff line change
Expand Up @@ -17,4 +17,21 @@ You can log out of Mattermost from your profile picture. Select **Log Out** to l

.. image:: ../images/profile-log-out-mobile.png
:width: 300
:alt: Log out of Mattermost from your profile picture.
:alt: Log out of Mattermost from your profile picture.

Frequently asked questions
--------------------------

What happens when I log out of Mattermost?
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I'm pretty sure most of these only apply to mobile. I can't 100% speak for the desktop app, but most of these things don't exist in the web app or aren't stored in a way that lasts through a refresh

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The Desktop App would take on the same behaviour as the webapp in this case as far as I would know

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

When you log out of Mattermost, all data related to your session is removed except a record in the app database of the server you accessed and general activity state information, such as the onboarding checklist. Your user data stored within the server database is deleted when you log out. If you were to delete the Mattermost desktop and the mobile app, the most recent server URL and state data would also be deleted.

When you log out, the following additional data is also deleted:
- All push notifications from that server.
- The websocket, network, and analytics clients stored locally in memory.
- All cookies for the server URL.
- The image cache for all servers (not just the server you've logged out of).
- All files saved in the cache directory for that server.
- All thumbnails and data saved to the clipboard for all servers (not just the server you've logged out of).
- The ``image_cache`` cache directory (Android mobile app)