Update Ethereum staking widget “faq-on-ethereum-staking-widget”

lidofinance · Sep 24, 2023 · 2577155 · 2577155
1 parent 9e19f0b
commit 2577155
Showing 1 changed file with 80 additions and 2 deletions.
diff --git a/ethereum-staking-widget/faq.md b/ethereum-staking-widget/faq.md
@@ -156,7 +156,7 @@ pages:
           and Claim tabs](https://stake.lido.fi/withdrawals). Note that, under
           the hood, wstETH will unwrap to stETH first, so your request will be
           denominated in stETH.
-  - identification: withdrawals-claim
+  - identification: withdrawals-request
     faq:
       - question: What are withdrawals?
         questionId: whatAreWithdrawals
@@ -303,12 +303,90 @@ pages:
           view. To renew the NFT, you can import the Address and Token ID of
           your NFT, and it could change it's appearance to a new “Ready to
           claim” one.
-  - identification: withdrawals-request
+  - identification: withdrawals-claim
     faq:
       - question: What are withdrawals?
         questionId: whatAreWithdrawals
         answer: Users can unstake their stETH or wstETH through withdrawals. Upon
           unstaking stETH, they will receive ETH at a 1:1 ratio. When unstaking
           wstETH, the unwrapping process will take place seamlessly in the
           background.
+      - question: How does the withdrawal process work?
+        answer: >-
+          The withdrawal process is simple and has two steps:
+
+
+          1. **Request withdrawal**: Lock your stETH/wstETH by issuing a withdrawal request. ETH is sourced to fulfill the request, and then locked stETH is burned, which marks the withdrawal request as claimable. Under normal circumstances, this can take anywhere between 1-5 days.
+
+          2. **Claim**: Claim your ETH after the withdrawal request has been processed.
+        questionId: howDoesTheWithdrawalProcessWork
+      - answer: Press the [Request tab](https://stake.lido.fi/withdrawals/request),
+          choose an amount of stETH/wstETH to withdraw, then press ‘Request
+          withdrawal’. Confirm the transaction using your wallet and press
+          ‘Claim’ on the [Claim
+          tab](https://stake.lido.fi/withdrawals/claim) once it is ready.
+        question: How do I withdraw?
+        questionId: howDoIWithdraw
+      - question: Can I transform my stETH to ETH?
+        answer: Yes. Stakers can transform their stETH to ETH 1:1 using
+          the [Request](https://stake.lido.fi/withdrawals/request) and [Claim](https://stake.lido.fi/withdrawals/claim) tabs.
+        questionId: canITransformMyStETHToETH
+      - question: Can I transform my wstETH to ETH?
+        answer: Yes. You can transform your wstETH to ETH using
+          the [Request](https://stake.lido.fi/withdrawals/request) and [Claim](https://stake.lido.fi/withdrawals/claim) tabs.
+          Note that, under the hood, wstETH will unwrap to stETH first, so your
+          request will be denominated in stETH.
+        questionId: canITransformMyWstETHToETH
+      - answer: When you request to withdraw wstETH, it is automatically unwrapped into
+          stETH, which then gets transformed into ETH. The main withdrawal
+          period is when stETH is transformed into ETH. That's why you see the
+          amount pending denominated in stETH.
+        question: When I try to withdraw wstETH, why do I see the stETH amount in my
+          request?
+        questionId: whenITryToWithdrawWstETHWhyDoISeeTheStETHAmountInMyRequest
+      - answer: Yes. You can choose the requests you want to claim in the ‘Request List’
+          on the [Claim tab](https://stake.lido.fi/withdrawals/claim).
+        question: If I have several requests, can I claim them separately?
+        questionId: ifIHaveSeveralRequestsCanIClaimThemSeparately
+      - answer: The amount you can claim may differ from your initial request due to a
+          slashing occurrence and penalties. For these reasons, the total
+          claimable reward amount could be reduced.
+        question: Why is the claimable amount different from my requested amount?
+        questionId: whyIsTheClaimableAmountDifferentFromMyRequestedAmount
+      - answer: >-
+          Slashing is a penalty that affects validators for intentional or
+          accidental misbehavior.
+
+
+          Mass slashing event is when slashing penalties are big enough to have the impact on Protocol's rewards in the current frame or in the future, esp. midterm penalties.
+
+
+          Slashing penalties are spread across stakers and may lower your total reward amount. For more information, check out [What Are Staking/Validator Penalties](https://help.lido.fi/en/articles/5232780-what-are-staking-validator-penalties).
+        question: What is slashing?
+        questionId: whatIsSlashing
+      - answer: "Each withdrawal request is represented by an NFT: the NFT is
+          automatically minted for you when you send a request. You will need to
+          add it to your wallet to be able to monitor the request status. When
+          the request is ready for the claim, the NFT will change it's
+          appearance."
+        question: What is Lido NFT?
+        questionId: whatIsLidoNft
+      - answer: >-
+          Different wallets have specific functionality for adding and working
+          with NFT. Most often, you need to find the specific NFT Address and
+          Token ID. These parameters you can find on Etherscan. Visit Etherscan,
+          add your wallet, and locate the NFT transaction. Once located, open
+          the NFT transaction, and you will see the Address and Token ID.
+
+
+          If you are a MetaMask user, use [this guide](https://help.lido.fi/en/articles/7858367-how-do-i-add-the-lido-nft-to-metamask).
+        question: How do I add the Lido NFT to my wallet?
+        questionId: howDoIAddTheLidoNftToMyWallet
+      - answer: Maybe your wallet doesn’t support the automatic changing of the NFT
+          view. To renew the NFT, you can import the Address and Token ID of
+          your NFT, and it could change it's appearance to a new “Ready to
+          claim” one.
+        question: What could be the reason why my NFT's view did not update even though
+          my request was ready to be claimed?
+        questionId: whatCouldBeThReasonWhyMyNftCiewDidNotUpdateEvenThoughMyRequestWasReadyToBeClaimed
 ---