Merge pull request #1000 from itflow-org/bugfix-resolved-tickets

Bugfix: Resolved ticket counts
itflow-org · Aug 19, 2024 · 0e8e841 · 0e8e841
2 parents 86e3f37 + d17b75b
commit 0e8e841
Showing 1 changed file with 2 additions and 2 deletions.
diff --git a/tickets.php b/tickets.php
@@ -80,12 +80,12 @@
 $total_tickets_closed = intval($row['total_tickets_closed']);
 
 //Get Unassigned tickets
-$sql_total_tickets_unassigned = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS total_tickets_unassigned FROM tickets WHERE ticket_assigned_to = '0' AND ticket_closed_at IS NULL");
+$sql_total_tickets_unassigned = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS total_tickets_unassigned FROM tickets WHERE ticket_assigned_to = '0' AND ticket_resolved_at IS NULL");
 $row = mysqli_fetch_array($sql_total_tickets_unassigned);
 $total_tickets_unassigned = intval($row['total_tickets_unassigned']);
 
 //Get Total tickets assigned to me
-$sql_total_tickets_assigned = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS total_tickets_assigned FROM tickets WHERE ticket_assigned_to = $session_user_id AND ticket_closed_at IS NULL");
+$sql_total_tickets_assigned = mysqli_query($mysqli, "SELECT COUNT(ticket_id) AS total_tickets_assigned FROM tickets WHERE ticket_assigned_to = $session_user_id AND ticket_resolved_at IS NULL");
 $row = mysqli_fetch_array($sql_total_tickets_assigned);
 $user_active_assigned_tickets = intval($row['total_tickets_assigned']);