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feat(docs): add explanation for ledger nano 5103 error #6898

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May 21, 2025
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Expand Up @@ -70,6 +70,8 @@ Right click and choose `Download Linked File`. This makes sure Safari doesn't un
6. Follow the steps on https://github.com/LedgerHQ/ledgerctl to install `ledgerctl`.
7. If you don't already have your ledger device connected, connect and unlock it now.
8. Install the app on your device `ledgerctl install -f app_nanos.json`.
If you get this error message: `ledgerwallet.client.CommException: Exception : Invalid status 5103 (Unknown reason)`, then it means that you do not have enough space left for the app.
Delete an existing app on your device and try the install command again. You can delete an app in Ledger Live or with `ledgerctl` by running `ledgerctl list` and then `ledgerctl delete <app_name>`.
9. Accept `Allow unsafe manager` on your device.
10. Follow the instructions on your device to uninstall the old app if needed.
11. Accept `Perform installation` on your device.
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