IBX 9819: Collaborative editing Product Guide added in Developer Documentation

docs/content_management/collaborative_editing_guide.md

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+---
+description: The collaborative editing product guide provides a full description of the features and benefits that this module brings to the clients.
+---
+
+# Collaborative editing product guide
+
+## What is collaborative editing
+
+Collaborative editing enables multiple users to work on the same content simultaneously.
+The system automatically tracks changes, allowing seamless collaboration within a single content item.
+Users can edit and review content in real time, making teamwork faster, more efficient, and streamlining the content review process.
+
+## Availability
+
+Collaborative editing is available in all [[= product_name =]] editions.
+
+## How does collaborative editing work
+
+Collaborative editing allows to work together on the same content item in real time.
+This is done through a collaboration session.
+
+When you create a new draft of a content item, you can start a collaboration session by clicking the **Share** button.
+This action generates a unique session for that draft.
+You can invite other users to join the session, both internal and external.
+Once they accept the invitation, they are able to join you in the editor and make changes in real time.
+
+Everyone in the session can see each other's updates as they happen—no more switching between tools or waiting for feedback.
+This makes content creation and review faster, more interactive, and much easier to manage as a team.
+
+## Capabilities
+
+### Editing content item
+
+Real-time collaboration is enabled in rich text fields.
+Other fields are disabled and can be only edited by the owner of the content item.
+
+Real-time collaboration is available for the following content types containing rich text fields:
+
+- Article
+- Folder
+- Form
+- Product category
+- Custom content types
+- Product (without variants)
+
+## How to get started
+
+To start collaborative editing, you need to invite collaborators.
+To do it, click the **Share** button, which creates a new collaboration session.
+Then, in a pop-up window, you can invite users to newly created session.
+
+## Benefits
+
+### Real-time collaboration
+
+Collaborative editing enables multiple users to work on the same content item at the same time.
+Everyone in the session can see changes as they happen, which eliminates the delays in feedback and updates or waiting for someone to finish editing before others can contribute.
+
+### Improved efficiency
+
+By allowing simultaneous editing, the content creation and review process becomes significantly faster.
+Team members can work together and finalize content in a fraction of the time it would take with a standard workflow.
+
+### Enhanced teamwork
+
+All the users invitated to the collaboration session can share ideas, make suggestions, and refine each other’s work in a shared environment, fostering a stronger sense of team ownership and collaboration.
+
+### Seamless feedback loop
+
+Users can share and receive feedback instantly within the same editing interface.
+This reduces the need to switch between apps or track changes manually.
+
+### Simplified content review process
+
+With real-time access to the same draft, reviewers can jump in, provide input, and approve content more quickly.
+This streamlines the entire review cycle and minimizes delays caused by version confusion or slow feedback.
+
+### Cross-functional collaboration
+
+Collaborative editing allows teams to involve users from across the organization.
+Their input can be integrated directly into the editing process, leading to more accurate and aligned content.
+
+### Change tracking
+
+All changes made by the editors belonging to the session are automatically tracked, so you can see what was edited, by whom, and when.
+This provides full transparency and makes it easy to review.