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Change: Add hints for handling errors to generic troubleshooting page
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The hints on the source build guide are valid for all variants of our
software (maybe only partly for the containers but nevertheless).
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bjoernricks authored and greenbonebot committed Jan 26, 2024
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20 changes: 0 additions & 20 deletions src/22.4/source-build/troubleshooting.md
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Expand Up @@ -9,26 +9,6 @@ Community Edition via a Linux Distribution (for example Kali Linux), the
commands may be slightly different and need to be adjusted.
```

### Facing an issue with the Greenbone Community Edition

If you have an issue with the Greenbone Community Edition because something
doesn't work as expected and/or you are getting an error in the web UI it is
necessary to check the log files to get some technical hints about the issue.

If something doesn't work during the scan the {file}`/var/log/gvm/ospd-openvas.log`
and {file}`/var/log/gvm/openvas.log` files should be checked for errors.

Otherwise the {file}`/var/log/gvm/gvmd.log` file needs to be inspected.

Afterwards using the collected error messages in the [search of our Community Forum](https://forum.greenbone.net/search)
may bring up possible results to resolve the issue already.

If no fitting results can be found feel free to create a new topic at our
[Community Forum](https://forum.greenbone.net/). A post in the forum should
always contain the installation method and the version of the Greenbone
Community Edition (build from source via this guide, official community
containers, Kali packages, ...) and the found error message.

### Failed to find port_list ‘33d0cd82-57c6-11e1-8ed1-406186ea4fc5‘

This error can occur when tying to use the Task Wizard to create a quick scan
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2 changes: 2 additions & 0 deletions src/changelog.md
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Expand Up @@ -10,6 +10,8 @@ and this project adheres to [Calendar Versioning](https://calver.org).
* Add instructions to enable SSL/TLS
* Quote passwords when creating an admin user via `gvmd`
* Add a disclaimer that Greenbone isn't involved in packaging for Kali Linux
* Move `Facing an issue with the Greenbone Community Edition` section from
source build troubleshooting to generic troubleshooting page

## 23.11.0
* Add workflow page for source builds
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21 changes: 21 additions & 0 deletions src/troubleshooting.md
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Expand Up @@ -8,6 +8,27 @@ Greenbone Community Edition.
- For community container specific troubleshooting see [Troubleshooting the community containers](./22.4/container/troubleshooting.md).
- For Kali Linux specific troubleshooting see [Troubleshooting a Kali Linux installation](./22.4/kali/troubleshooting.md).

### Facing an issue with the Greenbone Community Edition

If you have an issue with the Greenbone Community Edition because something
doesn't work as expected and/or you are getting an error in the web UI it is
necessary to check the log files to get some technical hints about the issue.

If something doesn't work during the scan the {file}`/var/log/gvm/ospd-openvas.log`
and {file}`/var/log/gvm/openvas.log` files should be checked for errors.

Otherwise the {file}`/var/log/gvm/gvmd.log` file needs to be inspected.

Afterwards using the collected error messages in the [search of our Community Forum](https://forum.greenbone.net/search)
may bring up possible results to resolve the issue already.

If no fitting results can be found feel free to create a new topic at our
[Community Forum](https://forum.greenbone.net/). A post in the forum should
always contain the installation method and the version of the Greenbone
Community Edition (build from source via this guide, official community
containers, Kali packages, ...) and the found error message.


## My scan does not show any results

After a finished scan, your report does not contain any results or errors.
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