ios log missing

[NoCodeBugsFree]

Environment - IOS

How do you use Sentry?
Sentry SaaS (sentry.io) or self-hosted/on-premise (which version?) ( both same result )

Which version of the SDK? 0.21.1

Which version of Unreal? 5.3

Steps to Reproduce

project , configured with attach game logs
https://i.imgur.com/vv2dOsL.png
this one forks fine for me on windows, linux, android , but ios crash report have no log attached.

Expected Result

ios crash have a log like other platforms did

Actual Result

no logs for ios crash https://i.imgur.com/UMXmmxd.png

[tustanivsky]

@NoCodeBugsFree On iOS, game logs can only be attached to captured events in development (non-shipping) builds. Could you let us know if you have this issue in that configuration as well?

Also, there is another related bug with iOS game log attachments (specific to crash events) - #302

[NoCodeBugsFree]

1. I have engine modified to have logs both development/shipping builds
2. even in development builds we dont have logs attached
3. 100 percent logs exist on devices and I can fetch it both development/shipping builds

[tustanivsky]

Did you make any changes to the engine related to log file naming/location?

Is the missing log issue occurring only for crashes, or does it also affect events that are manually captured?

The underlying Sentry Cocoa SDK should always be able to pick up a log file from its default location if the Attach game log to captured events option was enabled in project settings:

sentry-unreal/plugin-dev/Source/Sentry/Private/Apple/SentrySubsystemApple.cpp

Line 57 in d7d7973

const FString logFilePath = IFileManager::Get().ConvertToAbsolutePathForExternalAppForRead(*FGenericPlatformOutputDevices::GetAbsoluteLogFilename());

[NoCodeBugsFree]

Did you make any changes to the engine related to log file naming/location?

nope, only to produce logs even in shipping builds

Is the missing log issue occurring only for crashes, or does it also affect events that are manually captured?
idk, will try it and report

[NoCodeBugsFree]

or does it also affect events that are manually captured?

tested.
no logs for ios. android is fine

[NoCodeBugsFree]

@tustanivsky
const FString logFilePath = IFileManager::Get().ConvertToAbsolutePathForExternalAppForRead(*FGenericPlatformOutputDevices::GetAbsoluteLogFilename());
error is here
such check will fail
if((IFileManager::Get().FileExists(*logFilePath)))

[NoCodeBugsFree]

@tustanivsky
please check #732
Its working for me, but probably you will find a better solution

[bruno-garcia]

Affecting Supercell too. Can we bump this?

[tustanivsky]

@NoCodeBugsFree Do you have Support iTunes File Sharing option enabled in your projects Platform -> iOS settings? Also, do you override the default log file name via LOG/ABSLOG command line params or by defining UE_CUSTOM_LOG_FILENAME?

I couldn't reproduce this issue so far as log files are always saved under NSDocumentDirectory on my iOS device rather than NSLibraryDirectory.

[tustanivsky]

@NoCodeBugsFree Another reason the log file path might point to the Library directory is if SUPPORTS_LOGS_IN_USERDIR is set to 1. Could you confirm if that's the case?

[tustanivsky]

Fixed in #873