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Gaston Dombiak edited this page Aug 24, 2019 · 24 revisions

We will try to answer common questions and issues here in this FAQ.

Problems adding new printers

Read this guide

How do I cancel, resume, restart or pause a print job?

When a job is running, go to the Panel window and click on the blue icon with the 'i' next to the progress bar. A new window will appear with buttons that you can use to cancel, resume, restart or pause the running print job.

How do I set the temperature of the extruder or the bed?

Go to the Panel window and under Printer Status you will see blue icons with an 'i'. Click on this icon to set the desired temperature.

How do I flip OctoPrint's cameras?

Just like with many other features, OctoPod automatically reads OctoPrint's configuration and applies same settings to the app. To flip OctoPrint's camera, you have to log into OctoPrint and go to settings -> webcam. Check on the desired flip setting and once saved you will see OctoPod automatically flipping the camera.

How do I use OctoPod with multiple cameras?

Install the MultiCam plugin in OctoPrint and configure the URL of the cameras in OctoPrint. OctoPod will be automatically updated and display the configured cameras. OctoPod can only render MJPEG so make sure that you are streaming using MJPEG.

It is not recommended to connect more than 1 camera to the RPi that runs OctoPrint since that may affect OctoPrint's operation and your print. Instead plug your other cameras to other RPis or other computers (or just use an IP camera). I like using motionEyeOS.

How do I use Siri to control my printer or Palette 2?

See Siri integtation to learn how to use Siri to control OctoPrint and your printer.

How can I get immediate notifications when print is finished or other important events?

Besides the iOS OctoPod app, you have the Apple Watch app and also an OctoPrint plugin. When you install the OctoPrint plugin you will receive notifications to your iPhone/iPad/Apple Watch when your print is finished including a camera snapshot. These are other important events you can receive:

  1. Bed warmed up to target temperature for a period of time. This helps get best first layers!
  2. Bed cooled down to desired temperature. Perfect to know when to remove prints from your bed!
  3. Printer paused for user. Ideal when you run out of filament or want to do multi color print in manual mode.
  4. MMU requires user assistance (requires Prusa firmware)
  5. Important firmware errors like Runaway temp, min temp error, max temp error, probing failed, etc.

If OctoPrint plugin is not installed then OctoPod relies on background refresh to send notifications which may have a few minutes or even hours of delay. Of course it requires to have background refresh enabled in your iOS device.

Is it possible to monitor my prints while not at home?

Yes, it is possible though the setup is more involved. See Using OpenVPN for Remote Access for more information.

How do I use PSU Control or TPLink Smartplug features?

You need to install PSU Control plugin or TPLink Smartplug plugin to enable these features. Configure things in OctoPrint's admin console. OctoPod will automatically detect that the plugin is installed and read its configuration. Go to the main Panel in the app and swipe the bottom panel. You should see new panels appearing as you install these plugins. You can then turn things on and off from the app.

For plugs to appear in the app, make sure to complete the IP and the label in the TPLink Smartplug plugin.