chore: added issue templates

.github/ISSUE_TEMPLATE/bug_report.yml

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+name: "🐛 Bug Report"
+description: Create a new ticket for a bug.
+title: "🐛 [BUG] - <title>"
+labels: ["bug"]
+body:
+  - type: markdown
+    attributes:
+      value: "## Thanks for filing this out ❤️!"
+  - type: textarea
+    id: description
+    attributes:
+      label: "Description"
+      placeholder: Short and explicit description of your incident...
+    validations:
+      required: true
+  - type: textarea
+    id: reproduction
+    attributes:
+      label: "Reproduction steps"
+      placeholder: How can we reproduce the issue?
+    validations:
+      required: false
+  - type: dropdown
+    id: os
+    attributes:
+      label: "OS"
+      description: What is the impacted environment?
+      multiple: true
+      options:
+        - Windows
+        - Linux
+        - Mac
+    validations:
+      required: false
+  - type: textarea
+    id: additional_context
+    attributes:
+      label: "Additional context"
+      placeholder: Provide any additional information.
+    validations:
+      required: false

.github/ISSUE_TEMPLATE/config.yml

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+blank_issues_enabled: true

.github/ISSUE_TEMPLATE/feature_request.yml

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+name: "💡 Feature Request"
+description: Create a new ticket for a new feature request
+title: "💡 [REQUEST] - <title>"
+labels: ["enhancement"]
+body:
+  - type: markdown
+    attributes:
+      value: "## Thanks for filing this out ❤️!"
+  - type: textarea
+    id: summary
+    attributes:
+      label: "Summary"
+      placeholder: Provide a brief explanation of the feature...
+    validations:
+      required: true
+  - type: textarea
+    id: basic_example
+    attributes:
+      label: "Basic Example"
+      placeholder: Provide a basic example of how the feature would work...
+    validations:
+      required: false
+  - type: textarea
+    id: additional_context
+    attributes:
+      label: "Additional context"
+      placeholder: Provide any additional information.
+    validations:
+      required: false