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Troubleshooting

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Dattas Moonchaser edited this page Oct 9, 2013 · 5 revisions

Known problems:

It used to work but doesn't anymore

Try these steps:

  • This can be caused by bugs in the way android handles the accessibility services. Restarting the device can help, but if that doesn't work I would recommend you disable every accessibility service, restart the device, then start the accessibility service you want again starting with Pebble Notifier.
  • If you have multiple accessibility services, they can conflict and due to the way Android is coded, only 1 accessibility service will receive the notification if the flags are set the same. The easiest way to test this it to disable all accessibility services except Pebble Notifier to see if it solves the problem.

Samsung devices

I'm not getting notifications after I've enabled the accessibility service

For some reason Samsung devices can require multiple restarts before the accessibility service actually starts! Please try to restart your device, if that doesn't work, turn off the service, restart the device, turn on the service then restart the device again. Most people have reported the first way to work although some devices people have to use the second.

When I enable the accessibility service, my phone will start talking to me

This is the talkback accessibility service / Samsung TTS enabling itself. It is a known bug documented here: https://code.google.com/p/android/issues/detail?id=23105 Please read through the thread and try out some of the fixes other people have tried.

Some Application doesn't seem to work or only provides a limited portion of the text

First try to enable the setting "Fetch detailed notifications" This will attempt to fetch deeper into the notification data for your text. If that does not work, then please create an issue here on GitHub with the following:

  1. A link to the app store for the app you are working with
  2. The steps to receive the notification in the app
  3. The notification text you would expect to see

There isn't a guarantee that we can fix the problem, but we can certainly attempt to try.

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