Adjust to LUMI

materials/support.md

@@ -2,27 +2,28 @@
 
 ## General problem solving
 
-1. Go to [docs.csc.fi](https://docs.csc.fi) and check in the right section in the _navigation_
-2. Try the [FAQ](https://docs.csc.fi/support/faq/)
-3. Try the search function in CSC Docs or search the web
-   - Type a keyword in CSC Docs, copy/paste the error message in your favorite search engine
-4. Send an email to [servicedesk@csc.fi](mailto:[email protected]) containing:
+1. Study the CSC/LUMI Docs.
+3. Try the search function in Docs or search the web
+   - Type a keyword in Docs
+   - Copy/paste the error message in your favorite search engine
+4. Send an email to servicedesk containing:
    - A descriptive title
-   - What you wanted to achieve and on which which computer
+   - What you wanted to achieve and on which computer
    - Which commands you have given
-   - What error messages resulted
+   - What error messages did you get
    - [More tips to help us to more quickly solve your issue](https://docs.csc.fi/support/support-howto/)
 
 
 ## Support pages and channels
 
-[`docs.csc.fi`](https://docs.csc.fi)
+CSC: 
+   * [CSC Docs: `docs.csc.fi`](https://docs.csc.fi)
+   * [`research.csc.fi`](https://research.csc.fi)
+   * [email protected]
+   * [CSC user support session in Zoom](https://ssl.eventilla.com/usersupportcoffee/EN) every Wednesday at 14.00. Join on 18.10.2023 for course specific questions! :) 
 
-[`research.csc.fi`](https://research.csc.fi)
-
-+ [email protected]
-
-+ User support session in Zoom every Wednesday at 14.00 (join on 18.10 for course specific questions! :) )
+LUMI:
+   * [LUMI Docs: Helpdesk](https://docs.lumi-supercomputer.eu/helpdesk/)
 
 
 ## How we can help