Feature Refresh (#35)

* WIP

* WIP

* WIP

.github/ISSUE_TEMPLATE/bug.yml

@@ -0,0 +1,52 @@
+name: Bug Report
+description: Report an Issue or Bug with the Package
+title: "[Bug]: "
+labels: ["bug"]
+body:
+  - type: markdown
+    attributes:
+      value: |
+        We're sorry to hear you have a problem. Can you help us solve it by providing the following details.
+  - type: textarea
+    id: what-happened
+    attributes:
+      label: What happened?
+      description: What did you expect to happen?
+      placeholder: I cannot currently do X thing because when I do, it breaks X thing.
+    validations:
+      required: true
+
+  - type: input
+    id: package-version
+    attributes:
+      label: Package Version
+      description: What version of our Package are you running? Please be as specific as possible
+      placeholder: 2.0.0
+    validations:
+      required: true
+  - type: input
+    id: php-version
+    attributes:
+      label: PHP Version
+      description: What version of PHP are you running? Please be as specific as possible
+      placeholder: 8.2.0
+    validations:
+      required: true
+  - type: input
+    id: laravel-version
+    attributes:
+      label: Laravel Version
+      description: What version of Laravel are you running? Please be as specific as possible
+      placeholder: 9.0.0
+    validations:
+      required: true
+  - type: dropdown
+    id: operating-systems
+    attributes:
+      label: Which operating systems does with happen with?
+      description: You may select more than one.
+      multiple: true
+      options:
+        - macOS
+        - Windows
+        - Linux

.github/ISSUE_TEMPLATE/config.yml

@@ -1,11 +1,8 @@
 blank_issues_enabled: false
 contact_links:
-    - name: Ask a question
-      url: https://github.com/codebar-ag/laravel-zammad/issues/new
-      about: Ask the community for help
-    - name: Request a feature
-      url: https://github.com/codebar-ag/laravel-zammad/issues/new
-      about: Share ideas for new features
-    - name: Report a bug
-      url: https://github.com/codebar-ag/laravel-zammad/issues/new
-      about: Report a reproducable bug
+  - name: Questions & Feature Requests
+    url: https://github.com/codebar-ag/laravel-zammad/issues/new
+    about: Ask the community for help
+  - name: Report a security issue
+    url: https://github.com/codebar-ag/laravel-zammad/security/policy
+    about: Learn how to notify us for sensitive bugs

.github/workflows/run-tests.yml

@@ -14,7 +14,7 @@ jobs:
       max-parallel: 1
       matrix:
         os: [ ubuntu-latest, windows-latest ]
-        php: [ 8.2 ]
+        php: [ 8.2, 8.3 ]
         laravel: [ 10.* ]
         stability: [ prefer-lowest, prefer-stable ]
         include:
@@ -60,4 +60,4 @@ jobs:
           name: Store report
           retention-days: 1
           path: |
-            ./reports
+            ./reports

.gitignore

@@ -3,6 +3,7 @@
 .php_cs.cache
 .php-cs-fixer.cache
 .phpunit.result.cache
+.phpunit.cache
 .DS_STORE
 build
 composer.lock

README.md

@@ -14,7 +14,7 @@ See the documentation if you need further functionality. ⚠️
 
 ## 💡 What is Zammad?
 
-Zammad is a web based open source helpdesk/customer support system with many
+Zammad is a web-based open source helpdesk/customer support system with many
 features to manage customer communication.
 
 ## 🛠 Requirements
@@ -65,65 +65,91 @@ can create your token. Be sure to activate all rights you need.
 
 ```php
 use CodebarAg\Zammad\Facades\Zammad;
+```
 
+```php
 /**
  * Get the current authenticated user.
  */
+
 $user = Zammad::user()->me();
+```
 
+```php
 /**
  * Show a list of users.
  */
+
 $users = Zammad::user()->list();
+```
 
+```php
 /**
  * Search a single user.
  */
+
 $term = 'email:[email protected]';
 
 $user = Zammad::user()->search($term);
+```
 
+```php
 /**
  * Show a user by id.
  */
+
 $user = Zammad::user()->show(20);
+```
 
+```php
 /**
  * Create a new user.
  */
+
 $data = [
     'firstname' => 'Max',
     'lastname' => 'Mustermann',
         'email' => '[email protected]',
 ];
 
 $user = (new Zammad())->user()->create($data);
+```
 
+```php
 /**
  * Update a existing user.
  */
+
 $data = [
     'firstname' => 'Max',
     'lastname' => 'Mustermann',
 ];
 
 $user = (new Zammad())->user()->update($id, $data);
+```
 
+```php
 /**
  * Delete a user by id.
  */
+
 (new Zammad())->user()->delete(20);
+```
 
+```php
 /**
  * Search a user by email. If not found create a new user.
  */
+
 $user = (new Zammad())->user()->searchOrCreateByEmail('[email protected]');
+```
 
+```php
 /**
  * Search a user by email. If not found create a new user with custom $data
  */
 
- $data = [
+$data = [
     'firstname' => 'Max',
     'lastname' => 'Mustermann',
     'email' => '[email protected]',
@@ -136,32 +162,47 @@ $user = (new Zammad())->user()->searchOrCreateByEmail('[email protected]
 
 ```php
 use CodebarAg\Zammad\Facades\Zammad;
+```
 
+```php
 /**
  * Show a list of tickets.
  */
+
 $tickets = Zammad::ticket()->list();
+```
 
+```php
 /**
  * Search tickets which include following term.
  */
+
 $term = 'Max Mustermann';
 
 $tickets = Zammad::ticket()->search($term);
+```
 
+```php
 /**
  * Show a ticket by id (empty comments).
  */
+
 $ticket = Zammad::ticket()->show(20);
+```
 
+```php
 /**
  * Show a ticket by id with comments.
  */
+
 $ticket = Zammad::ticket()->showWithComments(20);
+```
 
+```php
 /**
  * Create a new ticket.
  */
+
 $data = [
     'title' => 'The application is not working',
     'group' => 'Inbox',
@@ -180,31 +221,43 @@ $data = [
 ];
 
 $ticket = (new Zammad())->ticket()->create($data);
+```
 
+```php
 /**
  * Delete a ticket by id.
  */
+
 (new Zammad())->user()->delete(20);
 ```
 
 ### 💬 Comment Resource
 
 ```php
 use CodebarAg\Zammad\Facades\Zammad;
+```
 
+```php
 /**
  * Show comments by ticket id
  */
+
 $comments = Zammad::comment()->showByTicket(20);
+```
 
+```php
 /**
  * Show a comment by id.
  */
+
 $comment = Zammad::comment()->show(20);
+```
 
+```php
 /**
  * Create a new comment.
  */
+
 $data = [
     'ticket_id' => 42,
     'subject' => 'Login still not working',
@@ -220,23 +273,31 @@ $data = [
 ];
 
 $comment = (new Zammad())->comment()->create($data);
+```
 
+```php
 /**
  * Delete a comment by id.
  */
+
 (new Zammad())->comment()->delete(20);
 ```
 
 ### 🏠 Object Resource
 
 ```php
 use CodebarAg\Zammad\Facades\Zammad;
+```
 
+```php
 /**
  * Show a list of objects.
  */
+
 $objects = Zammad::object()->list();
+```
 
+```php
 /**
  * Create a object
  */
@@ -259,30 +320,39 @@ $objects = Zammad::object()->list();
 ];
 
 $object = Zammad::object()->create($data);
+```
 
+```php
 /**
  * Update a object
  */
 
-
 $object = Zammad::object()->update($id, $data);
+```
 
+```php
 /**
  * Show a object by id.
  */
+
 $object = Zammad::object()->show(20);
+```
 
+```php
 /**
  * Execute database migrations
  */
+
 (new Zammad())->object()->executeMigrations();
 ```
 
 ### 🧷 Attachment Resource
 
 ```php
 use CodebarAg\Zammad\Facades\Zammad;
+```
 
+```php
 /**
  * Download attachment.
  */