GITBOOK-259: No subject

cityofaustin · Feb 28, 2024 · 9966c1a · 9966c1a
1 parent 09fd9b9
commit 9966c1a
Show file tree

Hide file tree

Showing 157 changed files with 1,419 additions and 0 deletions.
diff --git a/docs/.gitbook/assets/1.png b/docs/.gitbook/assets/1.png
diff --git a/docs/.gitbook/assets/11.png b/docs/.gitbook/assets/11.png
diff --git a/docs/.gitbook/assets/12.png b/docs/.gitbook/assets/12.png
diff --git a/docs/.gitbook/assets/2.png b/docs/.gitbook/assets/2.png
diff --git a/docs/.gitbook/assets/21 (1).png b/docs/.gitbook/assets/21 (1).png
diff --git a/docs/.gitbook/assets/21.png b/docs/.gitbook/assets/21.png
diff --git a/docs/.gitbook/assets/22.png b/docs/.gitbook/assets/22.png
diff --git a/docs/.gitbook/assets/3.webp b/docs/.gitbook/assets/3.webp
diff --git a/docs/.gitbook/assets/4 (1).png b/docs/.gitbook/assets/4 (1).png
diff --git a/docs/.gitbook/assets/4.png b/docs/.gitbook/assets/4.png
diff --git a/docs/.gitbook/assets/6.png b/docs/.gitbook/assets/6.png
diff --git a/docs/.gitbook/assets/7.png b/docs/.gitbook/assets/7.png
diff --git a/docs/.gitbook/assets/8.png b/docs/.gitbook/assets/8.png
diff --git a/docs/.gitbook/assets/AnyConnect-Connected.png b/docs/.gitbook/assets/AnyConnect-Connected.png
diff --git a/docs/.gitbook/assets/DTS Website - Product Tiles.png b/docs/.gitbook/assets/DTS Website - Product Tiles.png
diff --git a/docs/.gitbook/assets/DTS Website - Tiles Components.png b/docs/.gitbook/assets/DTS Website - Tiles Components.png
diff --git a/docs/.gitbook/assets/Index Tile Components.png b/docs/.gitbook/assets/Index Tile Components.png
diff --git a/docs/.gitbook/assets/Mateo-Testing.jpeg b/docs/.gitbook/assets/Mateo-Testing.jpeg
diff --git a/docs/.gitbook/assets/Screen Shot 2020-05-04 at 6.20.10 PM.png b/docs/.gitbook/assets/Screen Shot 2020-05-04 at 6.20.10 PM.png
diff --git a/docs/.gitbook/assets/Screen Shot 2020-05-04 at 6.22.09 PM.png b/docs/.gitbook/assets/Screen Shot 2020-05-04 at 6.22.09 PM.png
diff --git a/docs/.gitbook/assets/Screen Shot 2021-11-01 at 11.20.27 PM.png b/docs/.gitbook/assets/Screen Shot 2021-11-01 at 11.20.27 PM.png
diff --git a/docs/.gitbook/assets/Screen Shot 2021-11-01 at 7.49.16 PM.png b/docs/.gitbook/assets/Screen Shot 2021-11-01 at 7.49.16 PM.png
diff --git a/docs/.gitbook/assets/Screen Shot 2022-05-24 at 10.39.48 AM.png b/docs/.gitbook/assets/Screen Shot 2022-05-24 at 10.39.48 AM.png
diff --git a/docs/.gitbook/assets/WO_ATSD_1407.PNG b/docs/.gitbook/assets/WO_ATSD_1407.PNG
diff --git a/docs/.gitbook/assets/anyconnect-connected.png b/docs/.gitbook/assets/anyconnect-connected.png
diff --git a/docs/.gitbook/assets/anyconnect-warning.png b/docs/.gitbook/assets/anyconnect-warning.png
diff --git a/docs/.gitbook/assets/avaya-onex-communicator-softphone.docx b/docs/.gitbook/assets/avaya-onex-communicator-softphone.docx
diff --git a/docs/.gitbook/assets/avaya-unified-messaging-accessing-voicemail-user-guide.pdf b/docs/.gitbook/assets/avaya-unified-messaging-accessing-voicemail-user-guide.pdf
diff --git a/docs/.gitbook/assets/clone_complete.png b/docs/.gitbook/assets/clone_complete.png
diff --git a/docs/.gitbook/assets/clone_local_wiki.png b/docs/.gitbook/assets/clone_local_wiki.png
diff --git a/docs/.gitbook/assets/complete_install.png b/docs/.gitbook/assets/complete_install.png
diff --git a/docs/.gitbook/assets/g-drive-connect.png b/docs/.gitbook/assets/g-drive-connect.png
diff --git a/docs/.gitbook/assets/g-drive-connected.png b/docs/.gitbook/assets/g-drive-connected.png
diff --git a/docs/.gitbook/assets/image (1).png b/docs/.gitbook/assets/image (1).png
diff --git a/docs/.gitbook/assets/image (10).png b/docs/.gitbook/assets/image (10).png
diff --git a/docs/.gitbook/assets/image (102).png b/docs/.gitbook/assets/image (102).png
diff --git a/docs/.gitbook/assets/image (103).png b/docs/.gitbook/assets/image (103).png
diff --git a/docs/.gitbook/assets/image (104).png b/docs/.gitbook/assets/image (104).png
diff --git a/docs/.gitbook/assets/image (107).png b/docs/.gitbook/assets/image (107).png
diff --git a/docs/.gitbook/assets/image (11) (1).png b/docs/.gitbook/assets/image (11) (1).png
diff --git a/docs/.gitbook/assets/image (11).png b/docs/.gitbook/assets/image (11).png
diff --git a/docs/.gitbook/assets/image (12).png b/docs/.gitbook/assets/image (12).png
diff --git a/docs/.gitbook/assets/image (13) (2) (2) (2) (2) (2) (1).png b/docs/.gitbook/assets/image (13) (2) (2) (2) (2) (2) (1).png
diff --git a/docs/.gitbook/assets/image (13) (2) (2) (2) (2) (2).png b/docs/.gitbook/assets/image (13) (2) (2) (2) (2) (2).png
diff --git a/docs/.gitbook/assets/image (13).png b/docs/.gitbook/assets/image (13).png
diff --git a/docs/.gitbook/assets/image (14).png b/docs/.gitbook/assets/image (14).png
diff --git a/docs/.gitbook/assets/image (15).png b/docs/.gitbook/assets/image (15).png
diff --git a/docs/.gitbook/assets/image (16).png b/docs/.gitbook/assets/image (16).png
diff --git a/docs/.gitbook/assets/image (17).png b/docs/.gitbook/assets/image (17).png
diff --git a/docs/.gitbook/assets/image (19).png b/docs/.gitbook/assets/image (19).png
diff --git a/docs/.gitbook/assets/image (2).png b/docs/.gitbook/assets/image (2).png
diff --git a/docs/.gitbook/assets/image (21).png b/docs/.gitbook/assets/image (21).png
diff --git a/docs/.gitbook/assets/image (22).png b/docs/.gitbook/assets/image (22).png
diff --git a/docs/.gitbook/assets/image (26).png b/docs/.gitbook/assets/image (26).png
diff --git a/docs/.gitbook/assets/image (27).png b/docs/.gitbook/assets/image (27).png
diff --git a/docs/.gitbook/assets/image (28).png b/docs/.gitbook/assets/image (28).png
diff --git a/docs/.gitbook/assets/image (29).png b/docs/.gitbook/assets/image (29).png
diff --git a/docs/.gitbook/assets/image (3) (1).png b/docs/.gitbook/assets/image (3) (1).png
diff --git a/docs/.gitbook/assets/image (3).png b/docs/.gitbook/assets/image (3).png
diff --git a/docs/.gitbook/assets/image (31).png b/docs/.gitbook/assets/image (31).png
diff --git a/docs/.gitbook/assets/image (32).png b/docs/.gitbook/assets/image (32).png
diff --git a/docs/.gitbook/assets/image (33).png b/docs/.gitbook/assets/image (33).png
diff --git a/docs/.gitbook/assets/image (34).png b/docs/.gitbook/assets/image (34).png
diff --git a/docs/.gitbook/assets/image (39).png b/docs/.gitbook/assets/image (39).png
diff --git a/docs/.gitbook/assets/image (4).png b/docs/.gitbook/assets/image (4).png
diff --git a/docs/.gitbook/assets/image (40).png b/docs/.gitbook/assets/image (40).png
diff --git a/docs/.gitbook/assets/image (41).png b/docs/.gitbook/assets/image (41).png
diff --git a/docs/.gitbook/assets/image (42).png b/docs/.gitbook/assets/image (42).png
diff --git a/docs/.gitbook/assets/image (43).png b/docs/.gitbook/assets/image (43).png
diff --git a/docs/.gitbook/assets/image (44).png b/docs/.gitbook/assets/image (44).png
diff --git a/docs/.gitbook/assets/image (47).png b/docs/.gitbook/assets/image (47).png
diff --git a/docs/.gitbook/assets/image (48).png b/docs/.gitbook/assets/image (48).png
diff --git a/docs/.gitbook/assets/image (5) (1).png b/docs/.gitbook/assets/image (5) (1).png
diff --git a/docs/.gitbook/assets/image (5).png b/docs/.gitbook/assets/image (5).png
diff --git a/docs/.gitbook/assets/image (51).png b/docs/.gitbook/assets/image (51).png
diff --git a/docs/.gitbook/assets/image (52).png b/docs/.gitbook/assets/image (52).png
diff --git a/docs/.gitbook/assets/image (54) (2) (2) (2) (2) (2) (1).png b/docs/.gitbook/assets/image (54) (2) (2) (2) (2) (2) (1).png
diff --git a/docs/.gitbook/assets/image (54) (2) (2) (2) (2) (2).png b/docs/.gitbook/assets/image (54) (2) (2) (2) (2) (2).png
diff --git a/docs/.gitbook/assets/image (54).png b/docs/.gitbook/assets/image (54).png
diff --git a/docs/.gitbook/assets/image (55).png b/docs/.gitbook/assets/image (55).png
diff --git a/docs/.gitbook/assets/image (56).png b/docs/.gitbook/assets/image (56).png
diff --git a/docs/.gitbook/assets/image (57) (1).png b/docs/.gitbook/assets/image (57) (1).png
diff --git a/docs/.gitbook/assets/image (57).png b/docs/.gitbook/assets/image (57).png
diff --git a/docs/.gitbook/assets/image (59).png b/docs/.gitbook/assets/image (59).png
diff --git a/docs/.gitbook/assets/image (6).png b/docs/.gitbook/assets/image (6).png
diff --git a/docs/.gitbook/assets/image (61).png b/docs/.gitbook/assets/image (61).png
diff --git a/docs/.gitbook/assets/image (62).png b/docs/.gitbook/assets/image (62).png
diff --git a/docs/.gitbook/assets/image (65).png b/docs/.gitbook/assets/image (65).png
diff --git a/docs/.gitbook/assets/image (69).png b/docs/.gitbook/assets/image (69).png
diff --git a/docs/.gitbook/assets/image (7) (1) (1) (1).png b/docs/.gitbook/assets/image (7) (1) (1) (1).png
diff --git a/docs/.gitbook/assets/image (7) (1) (1).png b/docs/.gitbook/assets/image (7) (1) (1).png
diff --git a/docs/.gitbook/assets/image (7).png b/docs/.gitbook/assets/image (7).png
diff --git a/docs/.gitbook/assets/image (72).png b/docs/.gitbook/assets/image (72).png
diff --git a/docs/.gitbook/assets/image (73).png b/docs/.gitbook/assets/image (73).png
diff --git a/docs/.gitbook/assets/image (74).png b/docs/.gitbook/assets/image (74).png
diff --git a/docs/.gitbook/assets/image (75).png b/docs/.gitbook/assets/image (75).png
diff --git a/docs/.gitbook/assets/image (76).png b/docs/.gitbook/assets/image (76).png
diff --git a/docs/.gitbook/assets/image (78).png b/docs/.gitbook/assets/image (78).png
diff --git a/docs/.gitbook/assets/image (79).png b/docs/.gitbook/assets/image (79).png
diff --git a/docs/.gitbook/assets/image (8) (1) (1) (1) (1) (1).png b/docs/.gitbook/assets/image (8) (1) (1) (1) (1) (1).png
diff --git a/docs/.gitbook/assets/image (8) (1) (1) (1) (1).png b/docs/.gitbook/assets/image (8) (1) (1) (1) (1).png
diff --git a/docs/.gitbook/assets/image (8).png b/docs/.gitbook/assets/image (8).png
diff --git a/docs/.gitbook/assets/image (82).png b/docs/.gitbook/assets/image (82).png
diff --git a/docs/.gitbook/assets/image (83).png b/docs/.gitbook/assets/image (83).png
diff --git a/docs/.gitbook/assets/image (84).png b/docs/.gitbook/assets/image (84).png
diff --git a/docs/.gitbook/assets/image (88).png b/docs/.gitbook/assets/image (88).png
diff --git a/docs/.gitbook/assets/image (9) (1).png b/docs/.gitbook/assets/image (9) (1).png
diff --git a/docs/.gitbook/assets/image (9).png b/docs/.gitbook/assets/image (9).png
diff --git a/docs/.gitbook/assets/image (90).png b/docs/.gitbook/assets/image (90).png
diff --git a/docs/.gitbook/assets/image (92).png b/docs/.gitbook/assets/image (92).png
diff --git a/docs/.gitbook/assets/image (93).png b/docs/.gitbook/assets/image (93).png
diff --git a/docs/.gitbook/assets/image (94).png b/docs/.gitbook/assets/image (94).png
diff --git a/docs/.gitbook/assets/image (95).png b/docs/.gitbook/assets/image (95).png
diff --git a/docs/.gitbook/assets/image (97).png b/docs/.gitbook/assets/image (97).png
diff --git a/docs/.gitbook/assets/image (98).png b/docs/.gitbook/assets/image (98).png
diff --git a/docs/.gitbook/assets/image.png b/docs/.gitbook/assets/image.png
diff --git a/docs/.gitbook/assets/ls_wiki.png b/docs/.gitbook/assets/ls_wiki.png
diff --git a/docs/.gitbook/assets/screen-shot-2020-03-12-at-3.31.31-pm.png b/docs/.gitbook/assets/screen-shot-2020-03-12-at-3.31.31-pm.png
diff --git a/docs/.gitbook/assets/screen-shot-2020-03-12-at-6.29.16-pm.png b/docs/.gitbook/assets/screen-shot-2020-03-12-at-6.29.16-pm.png
diff --git a/docs/.gitbook/assets/screen-shot-2020-03-12-at-6.33.10-pm.png b/docs/.gitbook/assets/screen-shot-2020-03-12-at-6.33.10-pm.png
diff --git a/docs/.gitbook/assets/screen-shot-2020-07-29-at-12.38.07-pm (1) (1).png b/docs/.gitbook/assets/screen-shot-2020-07-29-at-12.38.07-pm (1) (1).png
diff --git a/docs/.gitbook/assets/screen-shot-2020-07-29-at-12.38.07-pm (1).png b/docs/.gitbook/assets/screen-shot-2020-07-29-at-12.38.07-pm (1).png
diff --git a/docs/.gitbook/assets/screenshot.png b/docs/.gitbook/assets/screenshot.png
diff --git a/docs/.gitbook/assets/standup.png b/docs/.gitbook/assets/standup.png
diff --git a/...book/assets/telework-policy-and-optional-self-certification-safety-checklist_fillable.pdf b/...book/assets/telework-policy-and-optional-self-certification-safety-checklist_fillable.pdf
diff --git a/docs/.gitbook/assets/telework_request_form_fillable.pdf b/docs/.gitbook/assets/telework_request_form_fillable.pdf
diff --git a/docs/.gitbook/assets/too_many_pages.png b/docs/.gitbook/assets/too_many_pages.png
diff --git a/docs/README.md b/docs/README.md
@@ -0,0 +1,36 @@
+# About
+
+The [Data & Technology Services](https://austinmobility.io/) team at Austin Transportation and Public Works applies user-centered design, agile software delivery, and progressive civic tech values to build impactful solutions with Austin’s mobility planners, engineers, technicians, and staff.
+
+We use many modern tools and technologies to deliver solutions to our stakeholders. We build enterprise business systems using [Knack](https://www.knack.com/), a no-code workflow management service, and we also have a team of developers who build custom software when out-of-the-box doesn’t cut it. We embrace mature frameworks with an eye toward maintainability and long-term stability. We love [web mapping](https://austin.maps.arcgis.com/home/search.html?restrict=false\&sortField=relevance\&sortOrder=desc\&searchTerm=owner%3A%22ATD\_Publisher%22#content) and champion [open source](https://github.com/orgs/cityofaustin/repositories?language=\&q=atd\&sort=\&type=all) and [open data](https://data.austintexas.gov/browse?Ownership\_Department-name=Austin+Transportation\&q=transportation) across the City of Austin.
+
+![](.gitbook/assets/Mateo-Testing.jpeg)
+
+## Our Mission
+
+We leverage high-quality data and modern technologies to empower Austin Transportation staff to improve operations, make data-informed decisions, and deliver excellent mobility services to the Austin community. We solve real problems for real people.
+
+## How We Work
+
+_The principles that guide us as we carry out our work_
+
+### Embrace Change
+
+Business needs change; technologies evolve. We welcome new challenges and improve by adapting to and embracing change. We are stubborn about our goals but flexible in our methods.
+
+### Users First and Always
+
+We build only what people need, nothing more. User needs are the driver for all decisions. We build with our users, keeping them involved in our process through ideation, sprint reviews, demos, and usability testing.
+
+### Empower Great People
+
+Our work empowers civil servants to discover and cultivate new skills. We aim to provide opportunities for personal and professional growth and to empower the public to engage with their government through open information and collaboration.
+
+### Default to Open
+
+The residents of Austin are at the top of our org chart. We share everything we do so that we can collaborate with the public and receive critical feedback. Before restricting access to a line of code, a dataset, a design brief, or an app, we ask, “Why?”
+
+### Nurture, Include, and Grow Together
+
+Delivering great tech cannot come at the cost of our wellbeing. We commit to building a safe and inclusive workplace by looking out for each other, listening to each other, and advocating for each other.
+
diff --git a/docs/SUMMARY.md b/docs/SUMMARY.md
@@ -0,0 +1,52 @@
+# Table of contents
+
+* [About](README.md)
+* [Essential Resources & Wikis](resource-index.md)
+* [DTS Offices](dts-offices/README.md)
+  * [Where to Eat Near Cameron Rd](dts-offices/where-to-eat.md)
+
+## Basics
+
+* [Working at DTS Basics](basics/timesheets.md)
+* [Network Access](basics/network-access.md)
+* [Document Storage](basics/document-storage/README.md)
+  * [Using Google as a City Employee](basics/document-storage/using-google-as-a-city-employee.md)
+* [Working Remotely from a Mac](basics/working-remotely-from-a-mac/README.md)
+  * [Resetting Your Network Password from a Mac](basics/working-remotely-from-a-mac/resetting-your-network-password-from-a-mac.md)
+  * [Troubleshooting AnyConnect for macOS Catalina](basics/working-remotely-from-a-mac/troubleshooting-anyconnect-for-macos-catalina.md)
+* [Slack](basics/slack.md)
+
+## Onboarding
+
+* [Welcome to DTS](onboarding/welcome-to-dts.md)
+* [Team Lead Checklist for New Employees](onboarding/new-employee-checklist.md)
+
+## Working at DTS
+
+## Off boarding <a href="#offboarding" id="offboarding"></a>
+
+* [Your Last Day](offboarding/your-last-day.md)
+* [Offboarding Checklist](offboarding/off-boarding-checklist.md)
+
+## Product Ops
+
+* [Agile Project Management with Github + Zenhub](product-ops/github-project-management.md)
+* [Project Delivery Workflow](product-ops/product-delivery-workflow.md)
+* [Index Issue Specifications](product-ops/index-issue-specifications.md)
+* [DTS Website Management](product-ops/dts-website.md)
+* [Release Management Process](product-ops/release-management-process.md)
+* [Product Manager Assignments](https://docs.google.com/spreadsheets/d/1BsOklJsJiIIqdlmtNtr9peL3URS7Hdu9RVj4D97701k/edit#gid=1907210355)
+
+## Developer
+
+* [Dockless-Mobility](developer/dockless-mobility.md)
+* [Docker](developer/docker.md)
+* [PostgREST](developer/postgrest/README.md)
+  * [Pypgrest (Python Client)](developer/postgrest/pypgrest.md)
+  * [Jobs-API](developer/postgrest/jobs-api.md)
+* [Python](developer/python.md)
+* [Server Operation](developer/server-operation.md)
+
+## APPLICATIONS
+
+* [Application Management](applications/application-management.md)
diff --git a/docs/applications/application-management.md b/docs/applications/application-management.md
@@ -0,0 +1,23 @@
+# Application Management
+
+We have an [Application Inventory](https://atd-dts.gitbook.io/atd-knack-operations/dts-portal/application-inventory) that we manage on our DTS Portal. This inventory list will show the various applications that our department uses and that we manage.&#x20;
+
+Some of the main functions our team does is:
+
+* **Software Support**
+  * O365 (ex. SharePoint, Teams, Forms, Planner, Lists, etc..)
+  * Socrata Open Data Portal
+* **Solution Architecture and Configuration**
+  * Knack, AMANDA, Fulcrum
+* **Hardware Support**&#x20;
+  * AirWatch - Tablet Management
+* **Data Management**
+  * Database design, creation, maintenance
+* **Business Intelligence (BI)**&#x20;
+  * Power BI
+  * CliqSense
+  * Tableau
+* **Service Desk**
+  * DTS Request forms - triage
+  * Wiki&#x20;
+  * Slack Channel
diff --git a/docs/basics/document-storage/README.md b/docs/basics/document-storage/README.md
@@ -0,0 +1,40 @@
+---
+description: >-
+  We use our shared Google Drive for most of our work, but there are a few
+  exceptions.
+---
+
+# Document Storage
+
+## DTS Google Drive
+
+We love Google Drive, Docs, Sheets, and Slides for collaborative document editing and management. Since CTM does not have an enterprise Google subscription, we follow [these procedures](using-google-as-a-city-employee.md) carefully.&#x20;
+
+Using Google within these parameters ensures we can fulfill PIRs, follow records-retention policies, and maintain access to employees' work when they leave the City.
+
+To prevent the proliferation of different versions of multi-editor documents, all collaborative documents are stored in a single location:
+
+* [Document templates](https://drive.google.com/open?id=1Txqc8xGkwa3h9lrRoXGzGjLlVo0S8DA6)
+* [DTS Google Drive](https://drive.google.com/drive/folders/1fNmU-czryk5wJsn1gmb4WYUJJdut8Me7) - [account setup](https://github.com/cityofaustin/atd-data-tech/wiki/Using-Google-as-a-City-employee)
+
+## Windows-only File Types
+
+GIS files, Visio documents, and other files that can only be used on a Windows operating system are stored on the [ATD departmental network G drive](https://coacd.org/dfs/ATD).
+
+## Everything Else
+
+Other documents can be stored in Google Drive or our G drive, whichever is most practical for the team and customer.
+
+{% hint style="info" %}
+Be aware that anything stored on your local drive — the Windows C drive or Mac HD — is not backed up or accessible via other devices. &#x20;
+{% endhint %}
+
+## **How to Connect to Network Drives on a Mac**
+
+_You will need to be either hard-connected to the City network or_ [_connected via VPN_](https://atd-dts.gitbook.io/wiki/on-boarding#vpn-and-remote-access)_._ From Finder on Mac: _Go > Connect to Server_ then type the address in the _Server Address_ field
+
+* H drive: `smb://coacd.org/home/PWDhome/[your username]`
+* G drive: `smb://coacd.org/dfs/ATD`
+
+![](<../../.gitbook/assets/screen-shot-2020-07-29-at-12.38.07-pm (1) (1).png>)
+
diff --git a/docs/basics/document-storage/using-google-as-a-city-employee.md b/docs/basics/document-storage/using-google-as-a-city-employee.md
@@ -0,0 +1,25 @@
+# Using Google as a City Employee
+
+Using Google within these parameters ensures we comply with CTM's security protocols. We can fulfill PIRs, follow records-retention policies, and maintain access to employees' work when they leave the City.
+
+## Account creation <a href="#account-creation" id="account-creation"></a>
+
+Employees should not use personal Google accounts for City work since all City-related email correspondence must reside in Office 365. So you will need to create a Google account with your `@austintexas.gov` email address that is **not attached to a Gmail account**:&#x20;
+
+1.  Visit [Create your Google Account](https://accounts.google.com/signup/v2/webcreateaccount?continue=https%3A%2F%2Faccounts.google.com%2FManageAccount\&gmb=exp\&biz=false\&flowName=GlifWebSignIn\&flowEntry=SignUp).
+
+    <figure><img src="https://github.com/cityofaustin/transportation-data-tech/blob/master/images/Create_Google_account.png?raw=true" alt=""><figcaption><p>Screenshot of Google account creation page with "Use my current email address instead" link circled</p></figcaption></figure>
+2. Click "Use my current email address instead."
+3. Enter your `@austintexas.gov` email address.
+4. Check your email, including your junk/spam folder, and confirm your account.
+
+Remember, **never add a Gmail address to this account**! It's against City policy and creates a permissions headache for your supervisor.&#x20;
+
+## Permissions <a href="#file-storage" id="file-storage"></a>
+
+All your documents should be saved within a folder owned by a shared resource account, [email protected]. This means we can all search and access each other's files, even if someone is out of the office or leaves the team.
+
+## Sensitive information <a href="#sensitive-information" id="sensitive-information"></a>
+
+**Under no circumstances should sensitive information be stored in Google Drive.** This includes [CJIS](https://www.fbi.gov/services/cjis/cjis-security-policy-resource-center) and [HIPAA](https://www.hhs.gov/hipaa/for-professionals/security/laws-regulations/index.html) data, along with any personally identifiable information about individuals in the community.
+
diff --git a/docs/basics/network-access.md b/docs/basics/network-access.md
@@ -0,0 +1,18 @@
+# Network Access
+
+### Wifi
+
+Cameron Road: `coa-atd-secure-wifi` — password in 1password
+
+### VPN & Remote Access
+
+You need to be on the City of Austin internal network to access various resources such as shared network drives, the HR Portal, the original CitySpace, and many City of Austin Sharepoint sites.
+
+* Cisco AnyConnect VPN is the client we use to remotely connect to the City network from a Mac.&#x20;
+  * [Installer](https://drive.google.com/file/d/1YJFvFCGJIbXhgnl\_omWwTGQR2dpmMyAo/view?usp=sharing)
+  * [Instructions for installing and configuring to work in OSX Catalina](https://docs.google.com/document/d/1\_RoFPflbpzvWOuSq7g2WbNidgPkbWdTmIoa4Fftf94Q/edit) &#x20;
+* CTM Help Desk [Remote Access Request Form](https://apps.austintexas.gov/helpdesk/remote/)
+
+### Use of Personal Devices on the City Network
+
+If you use your personal computer for work at the any CoA office be advised that you should never directly connect to the CoA Ethernet network. You can connect to the CoA internal network via VPN when necessary. CTM runs occasional security scans for devices that shouldn't be on the network and if they discover your personal computer, they reserve the right to take your computer, run scans, and review files.
diff --git a/docs/basics/slack.md b/docs/basics/slack.md
@@ -0,0 +1,25 @@
+# Slack
+
+We use Slack to stay in touch with our teammates. Your supervisor will provide you with an invitation to the [City of Austin Slack](https://austininnovation.slack.com/signup).&#x20;
+
+Please join Austin Transportation channels,  prepended with `atd.` These include:
+
+* **atd**
+* **atd-data-tech** - open to all City employees, default for team discussions&#x20;
+* **atd-data-tech-real-talk** - private channel for sensitive information/conversations or those completely irrelevant to anyone else, e.g. "Turn in your timesheets"
+* **atd-dev**
+* **atd-product**
+* **atd-standup** - everyone on the DTS team posts a daily standup here
+
+## Daily Stand Up
+
+We keep each other up to date on our progress and blockers by posting in [#atd-standup](https://app.slack.com/client/T04KZA1MB/CHXHA8YAU) every day:
+
+* What did you do yesterday?
+* What are you doing today?
+* Any blockers?
+
+It's helpful to cite specific Github issues you're working on.&#x20;
+
+![](../.gitbook/assets/standup.png)
+
diff --git a/docs/basics/timesheets.md b/docs/basics/timesheets.md
@@ -0,0 +1,51 @@
+# Working at DTS Basics
+
+### Municipal Civil Service
+
+The [Municipal Civil Service (MCS) ](https://www.austintexas.gov/department/municipal-civil-service-rules)rules govern the process for employee hiring, promotions, lateral transfers, reduction-in-force, disciplinary actions, and appeals. If any supplemental information included here conflicts with the official MCS rules, those rules take precedence.
+
+### Work Schedule
+
+[Official City of Austin holiday schedule](http://www.austintexas.gov/department/official-city-holidays)
+
+All Austin Transportation Department employees are required to work 8.5 hours/day. That includes a mandatory 30-minute lunch. You can take a longer lunch but can’t count it as work time. You can work through lunch but still need to put in 8.5 hours.
+
+Your start time can range between 8am and 9:30am. We ask that you work the same schedule consistently and post your daily stand-up when you log on.
+
+When meetings get scheduled outside your regular work hours, you’re expected to attend them. Let your team lead know in advance when you cannot attend a meeting that requires your attendance.
+
+### Flexing Hours
+
+You can occasionally flex your hours to accommodate doctor appointments, errands, etc.; give your team lead a heads-up in advance. We understand that unexpected absences can come up.&#x20;
+
+“Non-exempt,” aka "hourly" employees, can flex hours within a single work week (Sunday-Saturday), so long as you reach 40 total hours. "Exempt" employees can flex hours across the two-week pay period, so long as your hours total 80.
+
+### Leave Time
+
+If you can’t or don’t want to flex, you can use sick time for doctor appointments and personal time (vacation, personal holiday hours, comp time, etc.) for anything else.  You may also use leave without pay (LWP), but LWP requires pre-approval and should be discussed with your supervisor at least two weeks in advance.
+
+Non-exempt employees can earn overtime and comp time, which require advance approval from your supervisor.
+
+If you are a new regular employee, you, unfortunately, can’t use vacation or personal holiday leave during your six-month probation period. If you need to take time off during probation, you have three options: flex hours, use sick time, or take leave without pay.
+
+Regardless of the leave you use, you must submit a leave request in advance through the eTimesheet system (see below).
+
+### Timesheets (Needs to be updated for UKG)
+
+{% hint style="info" %}
+You'll have to fill out a paper timesheet during your first two weeks. Your supervisor will help you get one from HR.&#x20;
+{% endhint %}
+
+\
+[E-Timesheet Training (On-Network)](https://sites.google.com/site/pwuclass/etimekeeping)
+
+* Part 1: [eTimekeeping](https://www4.austintexas.gov/eTimekeeping12b-01)
+* Part 2: [Task Orders](https://www4.austintexas.gov/eTimekeeping12b-02)
+* Part 3: [Leave Requests](https://www4.austintexas.gov/eTimekeeping12b-03)
+* Part 4: [Overtime Requests](https://www4.austintexas.gov/eTimekeeping12b-04)
+* Part 5: [Deadlines and Tests](https://www4.austintexas.gov/eTimekeeping12b-05)
+
+Your timesheet must be submitted in the [eTimesheet](https://pwdweb.austintexas.gov/timesheet/pwd.cfm) system every Thursday by 10am.&#x20;
+
+Learn how to submit your timesheet with the  [E-Timesheet Training Guide](http://coaspweb1/sites/PWD/PWU/SitePages/ATDLearn.aspx) (on-network) and  [timesheet code](https://cityofaustin.sharepoint.com/sites/ATD/Administration/SitePages/Earn%20Codes.aspx) reference.
+