Creating Initial Draft of issue templates (#34)

* Creating Initial Draft of issue templates

Issue Templates to aid with docs_update

* Update bug-or-error-report.md

* Update bug-or-error-report.md

Minor typos

* Proofread bug-or-error-report.md, updated phrasing in some places

---------

Co-authored-by: Chad Poland <[email protected]>
Co-authored-by: Linda Waterhouse <[email protected]>
Co-authored-by: mitchelbaker-cisa <[email protected]>

.github/ISSUE_TEMPLATE/bug-or-error-report.md

@@ -0,0 +1,59 @@
+---
+name: Bug or Error report
+about: Report issues, mistakes, unsolvable, or unresolved errors to help improve the project
+title: "[BUG] ERROR YYYYY in step X.X"
+labels: bug
+assignees: ''
+
+---
+
+## **BEFORE CREATING THE ISSUE, CHECK THE FOLLOWING GUIDES**: 
+ - [ ] [FAQ](https://github.com/cisagov/LME/blob/main/docs/markdown/reference/faq.md)
+ - [ ] [Troubleshooting](https://github.com/cisagov/LME/blob/main/docs/markdown/reference/troubleshooting.md)
+ - [ ] Search current/closed issues for similar questions, and utilize github/google search to see if an answer exists for the error I'm encountering.  
+
+If the above did not answer your question, proceed with creating an issue below: 
+
+## Describe the bug
+A clear and concise description of what the bug is.
+
+## To Reproduce
+Steps to reproduce the behavior. These should be clear enough that our team can understand your running environment, software/operating system versions, and anything else we might need to debug the issue. 
+
+An example of a usable reproducible list are shown in these issues: [Issue 1](https://github.com/cisagov/LME/issues/15) [Issue 2](https://github.com/cisagov/LME/issues/19). 
+
+To increase the speed and relevance of the reply we suggest you list down debugging steps you have tried, as well as the following information:
+
+### Please complete the following information
+**Desktop:**
+ - OS: [e.g. Windows 10]
+ - Browser: [e.g. Firefox Version 104.0.1]
+ - Software version: [e.g. Sysmon v15.0, Winlogbeat 8.11.1]
+
+**Server:**
+- OS: [e.g. Ubuntu 22.04]
+- Software Versions:
+  - ELK: [e.g. 8.7.1]
+  - Docker: [e.g. 20.10.23, build 7155243]
+- The output of these commands: 
+```
+free -h
+df -h 
+uname -a 
+lsb_release -a
+```
+- Relevant container logs: 
+```
+for name in $(sudo docker ps -a --format '{{.Names}}'); do echo -e "\n\n\n-----------$name----------"; sudo docker logs $name | tail -n 20; done
+```
+Increase the number of lines if your issue is not present, or include a relevant log of the erroring container
+- Output of the relevant /var/log/cron_logs/ file
+
+## Expected behavior
+A clear and concise description of what you expected to happen.
+
+## Screenshots
+If applicable, add screenshots to help explain your problem.
+
+## Additional context
+Add any other context about the problem here.

.github/ISSUE_TEMPLATE/feature_request.md

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+---
+name: Feature request
+about: Suggest an idea for this project
+title: ''
+labels: ''
+assignees: ''
+
+---
+
+**Is your feature request related to a problem? Please describe.**
+A clear and concise description of what the problem is. Ex. I'm always frustrated when [...]
+
+**Describe the solution you'd like**
+A clear and concise description of what you want to happen.
+
+**Describe alternatives you've considered**
+A clear and concise description of any alternative solutions or features you've considered.
+
+**Additional context**
+Add any other context or screenshots about the feature request here.