Supported versiosn consist of only the most up-to-date codebase. If you are experiencing an issue with any macro, add-in, or stand-alone application, please update to the most current version and confirm that the error exists there.

Please include in your error report

• date of the issue (mm/dd/yyy)
• current solidworks version (if using 3DExperience, please mention this here as well)
• solidworks file type where the error occured (.asm, .prt, .slddrw, etc)
• steps to reproduce the error.

Errors can be reported to [email protected] and should be handled within 5-10 business days if accepted. If the error was declined, expect an email within 2-3 business days explaining why the error could not be accepted (this is often due to an inability to reproduce the error on our end).