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odiengineering committed Oct 31, 2024
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143 changes: 143 additions & 0 deletions pages/wordpress-pages/senior-ux-researcher.html
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<p>We are hiring a Senior UX Researcher to join the user research team! As the Senior UX Researcher, you are a highly motivated individual who possesses both qualitative and quantitative skills. You will lead human-centered design (HCD) research initiatives that inform decision-making at multiple levels. You are comfortable leading research sprints, identifying insights, problems and gaps, and building a narrative that&nbsp; directly informs program, policy, and product roadmaps and features. The Senior UX Researcher exhibits a high degree of independence, judgment and initiative, is creative and strategic in approaching research, passionate about helping people, and highly collaborative. The Senior UX Researcher reports to the Research Manager.&nbsp;</p>

<p>ODI is a human-centered-design (HCD) department. We look at people, policy, products, and services with a goal to uncover the “why” behind the “what.” Our goal is to show how the practice of continuous user research and discovery is essential, effective, and impactful for any government agency. Our user research team is a group of curious, creative, kind, and fun individuals from a multitude of backgrounds. We work for the government because we know that we can help people. We’re conscientious, thorough, and intentional in our work and focused on improving government across the board.&nbsp;</p>

<p><strong>Location: </strong>The employee’s workstation is located in Oakland, CA; Sacramento, CA. Travel to the Sacramento headquarters will be required. This position provides telework opportunities in accordance with agency telework policies</p>

<p><strong>Annual salary: </strong>$80,004 – $111,396&nbsp; based on experience and qualifications</p>

<p><strong>Benefits:</strong> The state offers <a href="https://github.com/cagov/ODI-Onboarding-and-State-of-CA-Benefits/wiki">many benefits</a>, including pension, health benefits (including after retirement), life insurance, employee assistance program, and much more.</p>

<p><strong>Last day to apply:</strong> Final filing date is 11/10/2024</p>

<h2 class="wp-block-heading">What you’ll do</h2>

<ul class="wp-block-list">
<li>Combine quantitative and qualitative research skills that influence the planning, design, and development of government products, tools and services&nbsp;</li>

<li>Develop a deep empathetic understanding of users, their needs, actions, motivations, and goals, and identify gaps in systems and services.</li>

<li>Collaboratively build, maintain or contribute to the research goals and plan for projects</li>

<li>Collaborate with cross-functional teams, including designers, developers, and product managers, to ensure human-centered design principles are applied throughout government.&nbsp;</li>

<li>Lead cross-functional research projects that involve qualitative and quantitative methodologies, such as user interviews, usability testing, surveys, focus groups, user journey mapping, design thinking sprints, and A/B testing.</li>

<li>Evangelize research insights with stakeholders and senior executives, to drive decision-making.</li>

<li>Create research materials and use these materials to listen and discuss with Californians the challenges and opportunities surrounding a digital product&nbsp;</li>

<li>Help build the future of digital services for all Californians</li>
</ul>

<p>You will find additional information about the job in the <a href="https://www.calcareers.ca.gov/CalHrPublic/FileDownload.aspx?aid=25439038&amp;name=SeniorUXResearcher-ResearchDataSpecialistII-2024-10-23(1).docx">Duty Statement</a>.</p>

<div class="wp-block-buttons">
<div class="wp-block-button"><a class="wp-block-button__link wp-element-button" href="https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=455619">Apply now</a></div>
</div>

<p>We have a <a href="https://innovation.ca.gov/join-us/applying-civil-service-job">guide to the civil service application process</a>. It covers:</p>

<ul class="wp-block-list">
<li>How to apply</li>

<li>Civil service exams</li>

<li>Interviews</li>
</ul>

<h2 class="wp-block-heading">Desirable qualifications</h2>

<ul class="wp-block-list">
<li>Ability to work under pressure, execute sound judgment, and exercise a high degree of independence and initiative in performing a variety of tasks.</li>

<li>Ability to work as a team player within a small team environment.</li>

<li>Ability to organize and establish workload priorities and work well under pressure.</li>

<li>Self-starter with strong organizational skills, the ability to be flexible and the willingness to change priorities as required by changes in circumstances.</li>

<li>Excellent research skills. Ability to effectively analyze problems and gather, interpret, and evaluate information.</li>

<li>Service-oriented with strong interpersonal skills, including the ability to gain confidence and cooperation of others in order to establish and maintain good working relationships.</li>

<li>Excellent written and verbal communication skills. Ability to clearly communicate important information with varying audiences.</li>

<li>Demonstrated experience providing administrative assistance, such as writing and editing emails, drafting memos, and preparing communications on executive leaders behalf.</li>

<li>Experience in facilities and/or building management.</li>

<li>Experience working with a property management group.</li>

<li>Badging system and security experience.</li>

<li>Willingness to learn and tackle new projects and processes.</li>

<li>Willingness to create and promote an equitable and inclusive workplace where diversity is celebrated and valued.</li>

<li>Detail oriented.</li>

<li>Excellent customer service.</li>

<li>Procuring supplies for office use.</li>

<li>Proficient with Microsoft applications.</li>
</ul>

<h2 class="wp-block-heading">About ODI</h2>

<p>We deliver better services to Californians through technology and design. We do so through close partnership with other state departments. Our goal is to create programs and products that are more equitable and effective. We listen to Californians who use a program now or may do so tomorrow and learn about what they need.</p>

<p>We:</p>

<ul class="wp-block-list">
<li>Build tools and products</li>

<li>Create and enhance digital services</li>

<li>Conduct research</li>

<li>Identify data solutions</li>

<li>Offer training</li>
</ul>

<p>We are a cross-discipline staff with blended backgrounds in:</p>

<ul class="wp-block-list">
<li>Design</li>

<li>Engineering</li>

<li>Product</li>

<li>Operations</li>

<li>Data</li>

<li>Research</li>

<li>Policy</li>

<li>Strategy</li>
</ul>

<p>Learn more about ODI’s <a href="https://innovation.ca.gov/who-we-are/our-vision/">vision and mission</a>.</p>

<h2 class="wp-block-heading">Diversity, equity, and inclusion at ODI</h2>

<p>Diversity, equity, and inclusion help us deliver better government services to Californians.</p>

<ul class="wp-block-list">
<li>We proudly support the Limited Examination and Appointment Program (LEAP) which provides opportunities for individuals with disabilities to join our team.&nbsp; Using LEAP is optional and to learn more visit <a href="https://www.calhr.ca.gov/state-hr-professionals/Pages/limited-examination-appointment-program.aspx">CalHR&#8217;s LEAP page.</a></li>

<li>Fostering diversity inspires better ideas and more innovative thinking.</li>

<li>Feeling included nurtures a shared sense of community. This drives us to take collective action on challenging problems.</li>

<li>Prioritizing equity ensures we build solutions for people whose needs are often overlooked.</li>
</ul>

<p>We acknowledge our history and present of implicit and structural injustice, bias, and discrimination. We see, hear, and accept each other and the lived experiences we bring to our work. We support each other in learning and developing so we can help all Californians thrive.</p>

<p>We understand this work is never done. That’s why we commit to constant improvement.</p>
82 changes: 82 additions & 0 deletions pages/wordpress-pages/senior-ux-researcher.json
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