Issue templates (#243)

* added issue templates

.github/ISSUE_TEMPLATE/---bug-report.yml

@@ -0,0 +1,73 @@
+name: "\U0001F41B Bug Report"
+description: File a bug report
+title: "(short issue description)"
+labels: [bug, needs-triage]
+body:
+  - type: textarea
+    id: description
+    attributes:
+      label: Describe the bug
+      description: A clear and concise description of what the bug is.
+    validations:
+      required: true
+
+  - type: textarea
+    id: expected
+    attributes:
+      label: Expected behavior
+      description: |
+        Tell us what should happen.
+    validations:
+      required: true
+
+  - type: textarea
+    id: current
+    attributes:
+      label: Current behavior
+      description: |
+        Tell us what happens instead of the expected behavior.
+        Include full errors, uncaught exceptions, stack traces, and relevant logs.
+    validations:
+        required: true
+
+  - type: textarea
+    id: reproduction
+    attributes:
+      label: Steps to Reproduce
+      description: |
+        Provide a self-contained, concise snippet of code that can be used to reproduce the issue.
+        For more complex issues provide a repo with the smallest sample that reproduces the bug.
+        Avoid including business logic or unrelated code, it makes diagnosis more difficult.
+    validations:
+      required: true
+
+  - type: textarea
+    id: solution
+    attributes:
+      label: Possible Solution
+      description: |
+        Suggest a fix/reason for the bug
+    validations:
+      required: false
+
+  - type: input
+    id: aws-iot-device-sdk-java-v2
+    attributes:
+      label: aws-iot-device-sdk-java-v2 version used
+    validations:
+      required: true
+
+  - type: input
+    id: compiler-version
+    attributes:
+      label: JDK Version used
+      description: Output of `java -version`
+    validations:
+      required: true
+
+  - type: input
+    id: operating-system
+    attributes:
+      label: Operating System and version
+    validations:
+      required: true

.github/ISSUE_TEMPLATE/---feature-request.yml

@@ -0,0 +1,47 @@
+name: "\U0001F680 Feature Request"
+description: Suggest an idea for this project
+title: "(short issue description)"
+labels: [feature-request, needs-triage]
+body:
+  - type: textarea
+    id: description
+    attributes:
+      label: Describe the feature
+      description: A clear and concise description of the feature you are proposing.
+    validations:
+      required: true
+
+  - type: textarea
+    id: problem
+    attributes:
+      label: Is your Feature Request related to a problem?
+      description: |
+        A description of the issue, e.g. "I'm always frustrated when..."
+    validations:
+      required: true
+
+  - type: textarea
+    id: solution
+    attributes:
+      label: Proposed Solution
+      description: |
+        Suggest how to implement the addition or change.
+    validations:
+      required: false
+
+  - type: textarea
+    id: alternatives
+    attributes:
+      label: Describe alternatives you've considered
+      description: |
+        Any alternative solutions or features you've considered.
+    validations:
+      required: false
+
+  - type: checkboxes
+    id: acknowledgment
+    attributes:
+      label: Acknowledge
+      options:
+        - label: I may be able to implement this feature request
+          required: false

.github/ISSUE_TEMPLATE/---questions---help.yml

@@ -0,0 +1,57 @@
+name: "\U0001F4AC General Issue"
+description: Create a new issue. If you don't know which type to choose, choose this one.
+title: "(short issue description)"
+labels: [guidance, needs-triage]
+body:
+  - type: textarea
+    id: description
+    attributes:
+      label: Describe the issue
+      description: A clear and concise description of the issue.
+    validations:
+      required: true
+
+  - type: textarea
+    id: reproduction
+    attributes:
+      label: Steps to Reproduce
+      description: |
+        Provide a self-contained, concise snippet of code that can be used to reproduce the issue.
+        For more complex issues provide a repo with the smallest reproducible example.
+
+        Avoid including business logic or unrelated code, it makes diagnosis more difficult.
+    validations:
+      required: false
+
+  - type: textarea
+    id: current
+    attributes:
+      label: Current behavior
+      description: |
+        Tell us what happens instead of the expected behavior.
+
+        Include full errors, uncaught exceptions, stack traces, and relevant logs.
+    validations:
+      required: false
+
+  - type: input
+    id: aws-iot-device-sdk-java-v2
+    attributes:
+      label: aws-iot-device-sdk-java-v2 version used
+    validations:
+      required: true
+
+  - type: input
+    id: compiler-version
+    attributes:
+      label: JDK version used
+      description: Output of `java -version`
+    validations:
+      required: true
+
+  - type: input
+    id: operating-system
+    attributes:
+      label: Operating System and version
+    validations:
+      required: true

.github/workflows/stale_issue.yml

@@ -20,7 +20,7 @@ jobs:
 
         # These labels are required
         stale-issue-label: closing-soon
-        exempt-issue-label: investigating
+        exempt-issue-label: investigating, automation-exempt
         stale-pr-label: closing-soon
         exempt-pr-label: pr/needs-review
         response-requested-label: response-requested