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Update docs/modules/ROOT/pages/explanations/slis.adoc
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Co-authored-by: Aarno Aukia <[email protected]>
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tobru and arska authored Nov 10, 2023
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APPUiO Managed OpenShift comes with a collection of https://sre.google/sre-book/service-level-objectives/[service level indicators (SLIs)].
This document defines and explains these SLIs.
All of the SLIs are in the scope of the https://products.vshn.ch/service_levels.html[SLA Guaranteed Availability].

We use the SLIs and https://sre.google/workbook/alerting-on-slos/#6-multiwindow-multi-burn-rate-alerts[Multiwindow, Mulit-Burn-Rate Alerts] as the basis of our on-call alerting.

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