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Merge pull request #922 from alphagov/bump-email-page
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Update sending email page
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louzoid-gds authored Jul 30, 2024
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---
title: How to send email notifications
last_reviewed_on: 2022-10-26
last_reviewed_on: 2024-07-23
review_in: 6 months
---

Expand All @@ -18,7 +18,7 @@ The Service Manual has further information related to [sending emails from your

## How to send notifications to engineers

Use an [alerting], [monitoring] or [logging] tool when you need to send automatic notifications from systems like [Cron](https://en.wikipedia.org/wiki/Cron) or [Jenkins](https://www.jenkins.io/) to engineers.
Use an [alerting], [monitoring] or [logging] tool when you need to send automatic notifications from systems like [Cron](https://en.wikipedia.org/wiki/Cron) to engineers.

To reduce inbox noise which can result in emails being ignored or overlooked, you should only use automatic email notifications from systems when the issue can’t be picked up through monitoring or logging. In these situations send email using [Amazon Simple Email Service (Amazon SES)](https://aws.amazon.com/ses/).

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