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Merge pull request #86 from cybsecmaster/feature/doc-39-fix
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jeromeleonard authored Nov 8, 2024
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# New case from selection
# Creating a New Case from Selection

In this section you can find information about creating a new case from selection.
This section provides guidance on creating a new case from a selected alert.

On the main page where all the alerts are listed, there are various alerts. Some are new, some are imported. New case from selection option is available only for new alerts from the list.
On the main alerts page, where all alerts are displayed, there are various types of alerts, including new and imported ones. The **New Case from Selection** option is only available for new alerts listed.

<img src="../images/alerts-actions.png" alt="new case selection menu" width="1000" height="1000"/>
![New Case Selection Menu](../images/alerts-actions.png)

To add a new case from selection:
## Steps to Add a New Case from a Selected Alert

1. Go to alert details page.
1. Select the alert for which you want to add new case.
1. Click **New Case from selection** option.
1. Navigate to the alert details page.
2. Select the alert for which you want to create a new case.
3. Click on the **New Case from Selection** option.

A new window opens.
A new window will open to facilitate the creation of the new case.

<img src="../images/alerts-newcase-from-selection.png" alt="new case selection" width="500" height="500"/>
![New Case from Selection](../images/alerts-newcase-from-selection.png)

## Important Notes

- **Single Case Creation**: The **New Case from Selection** option allows the creation of only one case, regardless of how many alerts are selected.
- **Merge Action**: Similarly, the merge button also merges only one case at a time, regardless of the number of selected alerts.

For bulk actions, such as creating multiple cases or merging multiple alerts, use the bulk action buttons available at the top of the alerts list.

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