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Main #37

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julieplummer20
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@julieplummer20 julieplummer20 mentioned this pull request Dec 10, 2024
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mbtools
mbtools reviewed Dec 10, 2024
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README.md
<h1><a id="support">Important</a></h1>

> [!WARNING]
**WARNING**: To pull the image, click on the tab **Tags** and choose the correct Docker command from there.
**DO NOT** attempt to pull the image from this page (Overview).
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Why doesn't SAP publish the image also with latest tag (which is common practice)?

mbtools
mbtools reviewed Dec 10, 2024
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README.md
> [!IMPORTANT]
**IMPORTANT**: Since ABAP Cloud Developer Trial is a free offering for education and demo purposes only, we offer it with SAP Community support. That means that no primary support is available for this product.
To get Community Support, please create a new question in the SAP Community - go to [SAP Community - ABAP Development Forum](https://community.sap.com/t5/forums/postpage/choose-node/true/product-id/833755570260738661924709785639136/board-id/technology-questions)
and add the user tag "#abap_trial". I will try to monitor these questions, but other experienced ABAP users / mentors also see them and often provide support.
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Either SAP (not "you") is committed to support and not just "trying" - or not. I suggest removing the sentence "I will try...".

@julieplummer20
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Hi Marc,
Thanks for getting in touch. However, this is a false binary. SAP is committed to support; the level of support depends the license agreement that each customer or user has signed. In the case of free products, SAP has always made it clear that support is Community support. This is not new; it is simply a clarification of the existing agreement.
However, since I enjoy both working with the product and interacting with Community members, and since several issues have cropped up more than once, I will provide support where I can.
Best wishes,
Julie Plummer.
ABAP PM

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mbtools commented Dec 11, 2024

Np. We certainly appreciate your personal support, Julie. Thank you!

Happy Christmas season 🎄

@julieplummer20
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:-). That's very kind, thank you, Marc. I have to say, it's very much a team effort!
You have a great Christmas season too! 🎄
Best wishes.

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