Update service outage message (#1653)

Qiskit · May 2, 2024 · 8c81b7a · 8c81b7a
1 parent dd66ee8
commit 8c81b7a
Showing 1 changed file with 5 additions and 1 deletion.
diff --git a/qiskit_ibm_runtime/qiskit_runtime_service.py b/qiskit_ibm_runtime/qiskit_runtime_service.py
@@ -159,7 +159,11 @@ def __init__(
             try:
                 self._hgps = self._initialize_hgps(auth_client)
             except json.decoder.JSONDecodeError:
-                raise IBMApiError("Unexpected response received from server")
+                raise IBMApiError(
+                    "Unexpected response received from server. "
+                    "Please check if the service is in maintenance mode "
+                    "https://docs.quantum.ibm.com/announcements/service-alerts."
+                )
 
             for hgp in self._hgps.values():
                 for backend_name in hgp.backends: