7339-OL-configured-TAI

7339-OL-configured-TAI

#7339

modules/ROOT/pages/troubleshooting.adoc

@@ -19,6 +19,7 @@ If you want to find solutions to security related issues , the following informa
 - <<#Troubleshooting_Kerberos, Troubleshooting Kerberos authentication to LDAP servers>>
 * <<#Troubleshooting_SSO, Troubleshooting SSO>>
 * <<#Troubleshooting_SSL, Troubleshooting SSL and TLS>>
+* <<#Troubleshooting_TAI, Troubleshooting TAI>>
 * <<#Other_troubleshooting, Other troubleshooting issues>>
 
 [#Troubleshooting_ACME]
@@ -272,6 +273,11 @@ Exception thrown while trying to read configuration and update ManagedServiceFac
 This error occurs when a keystore element exists in the configuration without an ID field.
 If you use a minimal TLS configuration, set the `ID` field to `defaultKeyStore`.
 
+[#Troubleshooting_TAI]
+== Troubleshooting Trust Association Interceptor
+
+When the `TrustAssociationInterceptor` component calls the `InitialDirContext` class with the Java property `java.naming.ldap.factory.socket` set to a socket factory other than `LibertySSLSocketFactory` (such as `com.ibm.ws.ssl.LibertySSLSocketFactoryWrapper`), a `NoClassDefFoundException` occurs. This issue is particularly challenging to debug and typically requires the expertise of both the security and classloader teams.
+
 [#Other_troubleshooting]
 == Other troubleshooting issues