[ADD] helpdesk_mgmt_maintenance

This module links helpdesk tickets with maintenance equipments.

Co-Authored-By: David Alonso <[email protected]>

helpdesk_mgmt_maintenance/README.rst

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+============================
+Helpdesk Tickets Maintenance
+============================
+
+.. 
+   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+   !! This file is generated by oca-gen-addon-readme !!
+   !! changes will be overwritten.                   !!
+   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+   !! source digest: sha256:9ceb7a8c5c306f0dbd5f186fd5baa72a7ea4af363442ad13b7ea3c263acca8b7
+   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+
+.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png
+    :target: https://odoo-community.org/page/development-status
+    :alt: Beta
+.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png
+    :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
+    :alt: License: AGPL-3
+.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github
+    :target: https://github.com/OCA/helpdesk/tree/15.0/helpdesk_mgmt_maintenance
+    :alt: OCA/helpdesk
+.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png
+    :target: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt_maintenance
+    :alt: Translate me on Weblate
+.. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png
+    :target: https://runboat.odoo-community.org/builds?repo=OCA/helpdesk&target_branch=15.0
+    :alt: Try me on Runboat
+
+|badge1| |badge2| |badge3| |badge4| |badge5|
+
+This module links helpdesk tickets with maintenance equipments.
+
+**Table of contents**
+
+.. contents::
+   :local:
+
+Bug Tracker
+===========
+
+Bugs are tracked on `GitHub Issues <https://github.com/OCA/helpdesk/issues>`_.
+In case of trouble, please check there if your issue has already been reported.
+If you spotted it first, help us to smash it by providing a detailed and welcomed
+`feedback <https://github.com/OCA/helpdesk/issues/new?body=module:%20helpdesk_mgmt_maintenance%0Aversion:%2015.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.
+
+Do not contact contributors directly about support or help with technical issues.
+
+Credits
+=======
+
+Authors
+~~~~~~~
+
+* Solvos
+
+Contributors
+~~~~~~~~~~~~
+
+* Ángel Rivas <[email protected]>
+* David Alonso <[email protected]>
+
+Maintainers
+~~~~~~~~~~~
+
+This module is maintained by the OCA.
+
+.. image:: https://odoo-community.org/logo.png
+   :alt: Odoo Community Association
+   :target: https://odoo-community.org
+
+OCA, or the Odoo Community Association, is a nonprofit organization whose
+mission is to support the collaborative development of Odoo features and
+promote its widespread use.
+
+This module is part of the `OCA/helpdesk <https://github.com/OCA/helpdesk/tree/15.0/helpdesk_mgmt_maintenance>`_ project on GitHub.
+
+You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.

helpdesk_mgmt_maintenance/__init__.py

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+# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl).
+
+from . import models

helpdesk_mgmt_maintenance/__manifest__.py

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+# © 2024 Solvos Consultoría Informática (<http://www.solvos.es>)
+# License AGPL-3 - See http://www.gnu.org/licenses/agpl-3.0.html
+{
+    "name": "Helpdesk Tickets Maintenance",
+    "summary": "Links helpdesk tickets with maintenance equipments",
+    "version": "15.0.1.0.0",
+    "category": "After-Sales",
+    "website": "https://github.com/OCA/helpdesk",
+    "author": "Solvos, Odoo Community Association (OCA)",
+    "license": "AGPL-3",
+    "application": False,
+    "installable": True,
+    "depends": ["helpdesk_mgmt", "maintenance"],
+    "data": [
+        "views/maintenance_equipment_views.xml",
+        "views/helpdesk_ticket_views.xml",
+    ],
+}

helpdesk_mgmt_maintenance/i18n/es.po

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+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_mgmt_maintenance
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 15.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2024-10-27 10:11+0000\n"
+"PO-Revision-Date: 2024-10-27 10:11+0000\n"
+"Last-Translator: \n"
+"Language-Team: \n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: \n"
+
+#. module: helpdesk_mgmt_maintenance
+#: model:ir.model.fields,field_description:helpdesk_mgmt_maintenance.field_maintenance_equipment__allow_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_maintenance.view_maintenance_equipment_form
+msgid "Allow Tickets"
+msgstr "Permite Solicitudes"
+
+#. module: helpdesk_mgmt_maintenance
+#: model:ir.model.fields,field_description:helpdesk_mgmt_maintenance.field_helpdesk_ticket__equipment_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_maintenance.view_helpdesk_ticket_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_maintenance.view_helpdesk_ticket_search
+msgid "Equipments"
+msgstr "Equipos"
+
+#. module: helpdesk_mgmt_maintenance
+#: model:ir.model.fields,field_description:helpdesk_mgmt_maintenance.field_helpdesk_ticket__has_equipments
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_maintenance.view_helpdesk_ticket_search
+msgid "Has Equipments"
+msgstr "Tiene equipos"
+
+#. module: helpdesk_mgmt_maintenance
+#: model:ir.model,name:helpdesk_mgmt_maintenance.model_helpdesk_ticket
+msgid "Helpdesk Ticket"
+msgstr "Solicitud del Servicio de Asistencia"
+
+#. module: helpdesk_mgmt_maintenance
+#: model:ir.model,name:helpdesk_mgmt_maintenance.model_maintenance_equipment
+msgid "Maintenance Equipment"
+msgstr "Equipos de mantenimiento"
+
+#. module: helpdesk_mgmt_maintenance
+#: model:ir.model.fields,field_description:helpdesk_mgmt_maintenance.field_maintenance_equipment__ticket_count
+msgid "Number Tickets"
+msgstr "Número de solicitudes"
+
+#. module: helpdesk_mgmt_maintenance
+#: model:ir.model.fields,field_description:helpdesk_mgmt_maintenance.field_maintenance_equipment__ticket_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_maintenance.view_maintenance_equipment_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_maintenance.view_maintenance_equipment_kanban
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_maintenance.view_maintenance_equipment_tree
+msgid "Tickets"
+msgstr "Solicitudes"

helpdesk_mgmt_maintenance/i18n/helpdesk_mgmt_maintenance.pot

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+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* helpdesk_mgmt_maintenance
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 15.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2024-10-27 10:11+0000\n"
+"PO-Revision-Date: 2024-10-27 10:11+0000\n"
+"Last-Translator: \n"
+"Language-Team: \n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: \n"
+
+#. module: helpdesk_mgmt_maintenance
+#: model:ir.model.fields,field_description:helpdesk_mgmt_maintenance.field_maintenance_equipment__allow_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_maintenance.view_maintenance_equipment_form
+msgid "Allow Tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt_maintenance
+#: model:ir.model.fields,field_description:helpdesk_mgmt_maintenance.field_helpdesk_ticket__equipment_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_maintenance.view_helpdesk_ticket_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_maintenance.view_helpdesk_ticket_search
+msgid "Equipments"
+msgstr ""
+
+#. module: helpdesk_mgmt_maintenance
+#: model:ir.model.fields,field_description:helpdesk_mgmt_maintenance.field_helpdesk_ticket__has_equipments
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_maintenance.view_helpdesk_ticket_search
+msgid "Has Equipments"
+msgstr ""
+
+#. module: helpdesk_mgmt_maintenance
+#: model:ir.model,name:helpdesk_mgmt_maintenance.model_helpdesk_ticket
+msgid "Helpdesk Ticket"
+msgstr ""
+
+#. module: helpdesk_mgmt_maintenance
+#: model:ir.model,name:helpdesk_mgmt_maintenance.model_maintenance_equipment
+msgid "Maintenance Equipment"
+msgstr ""
+
+#. module: helpdesk_mgmt_maintenance
+#: model:ir.model.fields,field_description:helpdesk_mgmt_maintenance.field_maintenance_equipment__ticket_count
+msgid "Number Tickets"
+msgstr ""
+
+#. module: helpdesk_mgmt_maintenance
+#: model:ir.model.fields,field_description:helpdesk_mgmt_maintenance.field_maintenance_equipment__ticket_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_maintenance.view_maintenance_equipment_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_maintenance.view_maintenance_equipment_kanban
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_maintenance.view_maintenance_equipment_tree
+msgid "Tickets"
+msgstr ""

helpdesk_mgmt_maintenance/models/__init__.py

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+from . import maintenance_equipment, helpdesk_ticket

helpdesk_mgmt_maintenance/models/helpdesk_ticket.py

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+# © 2024 Solvos Consultoría Informática (<http://www.solvos.es>)
+# License AGPL-3 - See http://www.gnu.org/licenses/agpl-3.0.html
+
+from odoo import api, fields, models
+
+
+class HelpdeskTicket(models.Model):
+    _inherit = "helpdesk.ticket"
+
+    equipment_ids = fields.Many2many(
+        "maintenance.equipment",
+        string="Equipments",
+        relation="helpdesk_ticket_maintenance_equipment_rel",
+        column1="helpdesk_ticket_id",
+        column2="maintenance_equipment_id",
+        copy=False,
+    )
+
+    has_equipments = fields.Boolean(store=True, compute="_compute_has_equipments")
+
+    @api.depends("equipment_ids")
+    def _compute_has_equipments(self):
+        for ticket in self:
+            ticket.has_equipments = bool(ticket.equipment_ids)

helpdesk_mgmt_maintenance/models/maintenance_equipment.py

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+# © 2024 Solvos Consultoría Informática (<http://www.solvos.es>)
+# License AGPL-3 - See http://www.gnu.org/licenses/agpl-3.0.html
+
+from odoo import fields, models
+
+
+class MaintenanceEquipment(models.Model):
+    _inherit = "maintenance.equipment"
+
+    ticket_ids = fields.Many2many(
+        "helpdesk.ticket",
+        string="Tickets",
+        relation="helpdesk_ticket_maintenance_equipment_rel",
+        column1="maintenance_equipment_id",
+        column2="helpdesk_ticket_id",
+        copy=False,
+    )
+
+    allow_ticket = fields.Boolean(string="Allow Tickets", default=False)
+
+    # NUMBERS TICKETS COMPUTE NO STORE
+
+    ticket_count = fields.Integer(
+        string="Number Tickets", compute="_compute_ticket_count"
+    )
+
+    def _compute_ticket_count(self):
+        number_tickets = self.env["helpdesk.ticket"].read_group(
+            [("equipment_ids", "in", self.ids)], ["equipment_ids"], ["equipment_ids"]
+        )
+        result = {
+            data["equipment_ids"][0]: data["equipment_ids_count"]
+            for data in number_tickets
+        }
+        for equipment in self:
+            equipment.ticket_count = result.get(equipment.id, 0)
+
+    def action_view_tickets_equipment(self):
+        return {
+            "name": ("Tickets"),
+            "res_model": "helpdesk.ticket",
+            "view_mode": "tree,kanban,form",
+            "type": "ir.actions.act_window",
+            "domain": [("id", "in", self.ticket_ids.ids)],
+            "context": {
+                "default_equipment_ids": [(4, self.id)],
+            },
+        }

helpdesk_mgmt_maintenance/readme/CONTRIBUTORS.rst

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+* Ángel Rivas <[email protected]>
+* David Alonso <[email protected]>

helpdesk_mgmt_maintenance/readme/DESCRIPTION.rst

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+This module links helpdesk tickets with maintenance equipments.