Report Case Classification for “12345”

Mian Wu*
SJTU

Results on 2023 "12345" Dataset

results with improved recipe

model	Train_Acc	Validation_Acc
Bert	98.1	97.8

Installation

Please check INSTALL.md for installation instructions.

Basic Recipe

Download the model(pth), place it in the /model, then run main.py. If you provide a dataset, type in "1" and input the path. If you want to get a classification of a complaint, tap "2," then type in the “Contents of calls” section of the 12345 report.

Acknowledgement

This repository is built using the Lee Meng codebase.

License

This project is released under the CC-BY-NC 4.0 license. Please see the LICENSE file for more information.

Citation

If you find this repository helpful, please consider citing:

@inproceedings{wu2024rcc,
  title={Report Case Classification},
  author={Mian Wu},
  year={2024},
}