Add issue templates

.github/ISSUE_TEMPLATE/bug_report.md

@@ -0,0 +1,37 @@
+---
+name: Bug report
+about: Create a report to help us improve
+title: ''
+labels: ''
+assignees: ''
+
+---
+
+**Describe the bug**
+A clear and concise description of what the bug is.
+
+**To Reproduce**
+Please provide either a link to a:
+
+1. [failing test in a KafkaJS fork](https://github.com/tulios/kafkajs/blob/2faef0719eeba50759eccc2b7d8800dbe63803f3/src/consumer/__tests__/consumeMessages.spec.js#L52-L97)
+2. [repository with an example project reproducing the issue](https://github.com/tulios/kafkajs/blob/master/examples/consumer.js)
+
+If none of the above are possible to provide, please write down the exact steps to reproduce the behavior:
+1. Run a producer that continuously produces messages to a topic
+2. Run a consumer that subscribes to that topic and logs each topic offset
+3. After the consumer has consumed 100 messages, it...
+
+**Expected behavior**
+A clear and concise description of what you expected to happen.
+
+**Observed behavior**
+A clear and concise description of what *did* happen. Please include any relevant logs [with the log level set to debug](https://kafka.js.org/docs/configuration#logging).
+
+**Environment:**
+ - OS: [e.g. Mac OS 10.15.3]
+ - KafkaJS version [e.g. 1.12.0]
+ - Kafka version [e.g. 2.3.1]
+ - NodeJS version [e.g. 10.13.0]
+
+**Additional context**
+Add any other context about the problem here.

.github/ISSUE_TEMPLATE/feature_request.md

@@ -0,0 +1,17 @@
+---
+name: Feature request
+about: Suggest an idea for this project
+title: ''
+labels: ''
+assignees: ''
+
+---
+
+**Is your feature request related to a problem? Please describe.**
+A clear and concise description of what the problem is.
+
+**Describe the solution you'd like**
+A clear and concise description of what you want to happen. Please include links to other clients' solutions and/or KIPs for Kafka features if applicable.
+
+**Additional context**
+Add any other context or screenshots about the feature request here.

.npmignore

@@ -31,3 +31,4 @@ logo
 *.java
 types/tests.ts
 types/tsconfig.json
+.github/