[Feature] Adds Application Insights User, Session cookie values to Freshdesk ticket

[mnigh]

🤖 Resolves #11390.

👋 Introduction

This PR adds the Application Insights User ID and the Application Insights Session ID cookie value strings to new support tickets via to the SupportController.

📸 Screenshot

🧪 Testing

Note

To test creating a support ticket, you will need to access to and credentials for Freshdesk. The APPLICATIONINSIGHTS_CONNECTION_STRING in apps/web/index.html will also need to be manually set locally.

1. make refresh-api; pnpm build
2. Navigate to http://localhost:8000/en/support
3. Fill out the support form and submit
4. Verify Application Insights User ID field and Application Insights Session ID field in a newly created Freshdesk ticket has the appropriate values from ai_user and ai_session cookies