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Predicting enterprise social network from event logs with LSTM network

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Introduction

Process-Aware Enterprise Social Network Prediction and Experiment Using LSTM Neural Network Models

This repository is apart of the paper entitled "Process-Aware Enterprise Social Network Prediction and Experiment Using LSTM Neural Network Models".

DOI: 10.1109/ACCESS.2021.3071789

Summary: ...In this study, we apply the long short-term memory (LSTM) to predict an enterprise social network that is formed through information regarding a system’s operation. More precisely, we apply the multivariate multi-step LSTM model to predict not only the next activity and next performer, but also all the variants of a process-aware enterprise social network based on the next performer predictions using a probability threshold. Furthermore, we conduct an experimental evaluation on the real-life event logs and compare our results with baseline research. The results indicate that our approach creates a useful model to predict an enterprise social network and provides metrics to improve the operation of an information system based on the predicted information.

The proposed LSTM architecture for predicting next activity and next performer

Repository structure:

  • Trained model folder: This folder contains the trained model for the data sets used in the paper: Help desk, BPI 2012, BPI 2015 - municipality 1, BPI 2015 - municipality 2, and BPI 2017
  • Main/Train.py: Training model function.
  • Main/PredictNext.py: Predict next event information (activities and performers)
  • Main/PredictESN.py: Predict process-aware enterprise social network from the trained models.
  • Main/EvaluateAccuracy.py: Evaluate the trained model (using the last 30% of the data sets for validation)

Note: If you want to reuse the repository for your study, remember to convert your log to the format described in 'Main/0 Helpdesk.txt'

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